JOB DESCRIPTION

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems.

We are currently seeking a PLM Sens Support Manager, reporting directly to Manager PLM Systems to join our Transversal Operational Excellence Platform team based in Paris, Nanterre.

About us:

Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality.

Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last.

About the mission we offer you:

• Interact with Business stakeholders to organize and manage the backlog (enhancements / new functions / new modules) based on Business roadmap and priorities.

• Analyze and coordinate incidents resolution in a proper delay and escalate to proper Digital Governance.

• Expedite technical teams for incidents resolution and requests completion.

• Ensure Support Teams are following the Support process and split of responsibilities. Manage the RACI.

• Coordinate any Digital projects/initiatives related to PLM Sens:
• Upgrade PLM version
• Search Engine" Tool
• Ensure CI/CD process is aligned with eProject process and automate as much as possible. Currently Inensia is charge of it
• Implement automated tests
• Coordinate to ensure a proper log management process is in place for the interfaces between ARAS and MDM/PeopleConnect; etc.

• Manage common and specific PLM Sens KPIs to share with Management.

• Support ITO to setup Power BI reporting for SNOW and ADO (today Safe Portal for Sens) KPIs for PLM Sens and eProject (L2/L3 performance, etc.).

• Monitor PLM Sens and ensure its good performance. Support ITO to have proper setup of AppInsight for PLM Sens and eProject. Reporting will be needed.

• Implement user monitoring management, to have historical information of unique connections and named users along the year.

• Coordinate with Digital Cloud Team and Business the migration from current Azure infrastructure to the target one (defined by Cloud Architecture Team).

• Review Backlog with PLM Solution Architect.

• Report all L2 Support activities linked to Digiteam processes.

• Manage BUILD and RUN backlog in Agile.

• Manage Agile scrum ceremonies (including Poker meetings).

• Support Digital Team for Release Change Management (SNOW change creation and GCAB meeting participation).

• Share technical (IT) communication (regional / global).

• Ensure Support and Technical Teams create, develop, and maintain up to date PLM Sens documentation.

• Collect, Organize and Share feedbacks and requests from Business Departments.

About you:

We love to hear from you and how you match with this position. To be successful in this mission you should consider the following requirements:

Qualifications:

Education level:

Degree in Computer Science, or similar field, ARAS Innovator Essentials training completed

Work experience:

• 2+ years experience supporting ARAS PLM initiatives
• Prior experience in a technical and functional interaction and leadership on support activities
• Experience with source control management systems and continuous integration/deployment environments (CI/CD).
• Experience with agile development methodologies including Kanban and Scrum with all its artifacts and techniques (such as definition of done, user stories, automated testing, backlog refinement).

Languages : English: written & spoken.

Main skills:

• Team management capability.
• Having coordination, analysis, communication, and training skills.
• Well organized and able to prioritize workload in line with tight deadlines.
• Resilient, adaptable, and able to deal effectively with ambiguity/changing priorities.

Your career with us

Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T.EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development.

Whats Next?

Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application.

We invite you to get to know more about our company by visiting www.ten.com and follow us on LinkedIn, Instagram, Facebook, X and YouTube for company updates.