JOB DESCRIPTION

Responsibilities:

- Work independently with little supervision. Travel to customer locations to install, calibrate, test, and commission NOV-MD Totco equipment and software

- Provide onsite training to customers in safe operation and use of M/D Totco systems

- Perform general maintenance on NOV-MD Totco equipment and software including updates, upgrades, and replacement

- Respond to and manage service calls that require more time than anticipated

- Service calls may include troubleshooting and repairs, additional equipment requests, rig up/down equipment, etc.

- Diagnose and solve problems from non-technical descriptions provided by customers

- Possess superb customer service skills

- Build positive relationships with customers

- Produce timely and detailed service reports, billing tickets, and any other job-relevant documents

Job Requirements:

- AA Degree and/or equivalent experience with 2+ years of technical experience preferred

- Willing to travel over 75% of the time

- Work schedule is 10 days on, 4 days off

- Willing to work 12+ hours daily during your schedule

- Good interpersonal skills

- Good verbal and written communication skills

- Knowledge of oil and gas field components, including software and hardware

- Willingness to be on call

- Electrical background preferred

- All applicants must pass a background check, driving record check, and drug screening.

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.