Field Service Engineer - Pulp and Paper

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Field Service Engineer

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines in our customers site (pulp and paper industries). Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: #LI-Onsite This role is contributing to the Process Automation business, in the Pulp & Paper Service division in Spain. You will be mainly accountable for: • Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points. • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. • Perform calibration operations, preventive and corrective maintenance of equipment according to service contracts • Contribute to customer relationship by being a force of technical proposal in order to improve operations and customer service. • Contribute to the development of the business by identifying new business opportunities with customers You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• You are highly skilled in high quality laboratory instruments and the pulp & paper industries market.
• You have 5 years of experience in maintenance and/or metrology knowledge.
• Technical training (FP, CFGS, etc.) in Measure and regulation, electro technique, maintenance.
• You're willing to travel up to 80% of the time.
• You are at ease communicating in both English and Spanish. French will be highly valued.

What's in it for you?

• Help customers in driving efficiency and sustainability, making a strong impact
• Get exposed to cutting-edge technology in Process Automation and have a visible impact on the future
• Evolve in your career: through trainings and our Open Job Market, your career development continues!

Benefits

• Learning & development offering
• Internal networking opportunities
• Career advancement opportunities
• Meal allowance
• Employee Share Acquisition Plan

More about us

ABB's Process Automation business automates, electrifies and digitalizes industrial operations that address a wide range of essential needs - from supplying energy, water and materials, to producing goods and transporting them to market. With its ~20,000 employees, leading technology and service expertise, ABB Process Automation helps process, hybrid and maritime industries outrun - leaner and cleaner. go.abb/processautomation We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory