Job Description Summary

The Fleet Management Lead Engineer (formerly Product Support Engineer) will provide technical support to airlines and MRO to maintain fleet safety, reliability and cost of ownership. Interface with GE Aerospace customers as part of daily routine. Is responsible for responding to customer inquiries in timely manner, providing field hardware dispositions, workscope recommendations, and conducting root cause investigations. Identify leading indicators, create and implement field plans.

Job Description

Company Overview

Are you ready to see your career take flight? Working at GE Aerospace, you bring your unique perspective, innovative spirit and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we're ready to listen. Join us and see your vision take flight!

Site Overview

Working at GE Aerospace in Turkiye means being part of a vibrant and innovative community. Located in Istanbul and Kocaeli, Turkiye Technology Center (TTC) is a cornerstone of technological advancement, established in 2000 with a vision to support growth in the aerospace industry. As one of GE Aerospace's global engineering centers, it contributes significantly to initiatives in both commercial and defense, as well as focusing on cutting-edge technologies from robotics and additive manufacturing to hybrid-electric propulsion and hydrogen-fuel compatibility. We are committed to a healthy employee culture, offering robust employee benefits such as Employee Resource Groups, private health care, individual pension system contribution, and a wellbeing stipend. Our supportive global culture fosters professional growth collaboration and the opportunity to shape the future of flight.

Role Overview
In this role, you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.

• Support of installed CT7 Turboprop (primary) and HF120 (secondary) base including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration.
• Formulating and implementing plans to achieve technical requirements, schedules and commitments
• Providing answers/solutions to technical inquiries and recommending dispositions for hardware in operation via Customer Departure Records
• Executing with limited guidance the analysis/evaluation of assigned inquiries/projects/CDRs.
• Developing action plans to anticipate and respond to field problems, conducting root cause investigations.
• Initiating and executing actions that reduce repetitive field issues
• Managing assigned module (Repair requests/industrialization, spare parts availability, service bulletin implementation, Leading Indicators, Production support, quality support, configuration management, service agreement support)
• Participating as a presenter or reviewer in technical and program reviews (also with GE customers and suppliers)
• Cooperating with Design Engineering, Overhaul Shops and Repair Engineering organizations in solving field issues
• Reviewing Repairs and design change (CID) documents in approval cycle
• Participating in Action Workouts on assigned hardware in overhaul and repair shops worldwide
• Creating changes to engine maintenance documents
• Assuring proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures
• Basic understanding of key business drivers; uses this understanding to accomplish own work.
• In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems.
• May use multiple internal sources outside of own team to arrive at decisions. Consults more senior team members for issues outside of defined instructions/parameters.
• Provides informal guidance to new team members
• Develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

The Ideal Candidate

The ideal candidate will be a proactive and self-directed individual with a strong safety and quality awareness. They should have excellent communication skills, the ability to rapidly adapt to changing job requirements, and be a strong team player with customer centric mentality. Familiarity with FAA/EASA regulations and a background in aviation engineering or product support is essential.

Required Qualifications:

• Bachelor's degree in Mechanical or Aeronautical Engineering from an accredited university
• At least 5 years of experience in an Aviation Engineering, Aviation Product Support, Aircraft Engine Shop Engineering, or Aircraft Engine Manufacturer Engineering position
• Excellent command of written and spoken English.
• General knowledge of gas turbine engine architecture and operation.

Preferred Qualifications:

• Strong safety and quality awareness
• Strong written and verbal communications skills at various levels of the business and with external parties
• Familiarization with FAA/EASA regulations and airworthiness requirements
• Ability to rapidly adapt the job, the team and the work environment to start delivering results quickly
• Willingness to learn and build experience with limited help.
• Demonstrated flexibility, motivation and willingness to adapt to rapidly changing job requirements and working hours
• Ability to document, plan, and execute projects.
• Ability to make formal presentations to all levels of the organization, customers and peers
• Strong team player who can work with multicultural, cross-functional teams including all levels of maintenance, engineering, and management.
• Demonstrated ability to analyze and resolve problems utilizing problem solving methods. Strong ability to obtain, filter and draw conclusions from data.
• Demonstrated use of project management skills and metrics to achieve program goals
• Self-directed and autonomous
• Proactive approach to identify solutions quickly and putting together a team of stakeholders to resolve issues
• Continuous improvement oriented - actively generate and drive process improvements initiatives. LEAN experience is a plus
• Demonstrated technical expertise in engine repair, troubleshooting, shop operations, and testing
• Demonstrated understanding of the financial/commercial impact of technical solutions
• Demonstrated ability to lead, mentor and influence peers
• Experience with airline maintenance and airline operations
• Ability to perform multi-task assignments effectively
• GE Aerospace engine product expertise with focus on turbomachinery, Engine Systems or Accessory/Propeller Gear Box will be an advantage

GE Aerospace Turkey offers you the following:

• Strong inclusive and diverse company culture
• Being part of dynamic team
• Hybrid working opportunity
• Flexible benefit plan
• Enhanced paternity leave
• Health insurance with wide coverage including spouse and children
• Fitness Benefit
• Life Assurance
• Employee Referral Program
• Employee Assistance Program

At GE Aerospace, we have a unwavering commitment to the future of safer and more efficient flight and believe in our talented people to make it happen. Here, you will tackle exciting challenges alongside some of the brightest minds in the industry. Together, we will drive a new era of growth in aerospace and defense.

Additional Job D escription

Additional Information

Compensation Grade

LPB2

Relocation Assistance Provided: No