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Field Service & Project Technician - Charlotte, NC

NC Commercial Building Contractor licensed

ABOUT THE ROLE

We are seeking a versatile Field Service & Project Technician to support the installation, commissioning, troubleshooting, and management of building automation, security, and fire protection systems. This role blends technical expertise with project coordination, ensuring seamless system implementation and customer satisfaction.

The ideal candidate has hands-on experience with system installation, configuration, and troubleshooting while also being able to manage small-to-mid-sized projects, coordinate with stakeholders, and ensure compliance with industry standards.

You will travel to customer sites in the Charlotte, NC area, and occasionally work out of the corporate office in Charlotte.

Key Responsibilities

Project Coordination & Management

• Oversee system installation projects, ensuring timelines, budgets, and specifications are met.
• Work closely with electrical and mechanical contractors to align system integration efforts.
• Manage equipment deliveries, storage, and proper on-site installation.
• Coordinate with engineers and design teams to ensure the system meets project requirements.
• Maintain documentation, including change requests, work orders, and project reports.

Customer Support & Training

• Conduct system demonstrations and functional training sessions for customers.
• Provide technical support and guidance to clients, resolving issues efficiently.
• Assist sales teams with site surveys, system recommendations, and upgrade opportunities.

System Installation & Commissioning

• Install, configure, and test automation, security, and fire protection systems.
• Perform system startups, functional testing, and fine-tuning to ensure optimal performance.
• Diagnose and troubleshoot system issues, implementing effective solutions.
• Integrate and communicate with third-party systems using various industry protocols (BACnet, Modbus, OPC, LON, etc.).

MUST HAVE

• Must have one of the following:
  • North Carolina Building Contractors License OR
  • NASCLA Commercial Building Contractors License
• PLUS: NC Business & Law Exam
• 5+ years of experience in system installation, commissioning, troubleshooting, or project management in building automation, fire protection, or security systems.
• Valid driver's license and ability to travel within the service area.
• High School Diploma or equivalent

WE VALUE

• Technical Degree or Certification
• Strong ability to read and interpret electrical and mechanical diagrams.
• Excellent communication and customer service skills.
• Experience managing projects up to $200K.
• Niagara Tridium Certification.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

ABOUT HONEYWELL

Honeywell Building Automation (BA) is a global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit: click here.

Additional Information

• JOB ID: HRD256479
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 02
• Referral Bonus: 3000
• Requisition Type: Pre-sourcing Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.