At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

Interested in joining us on our journey?

As a GE Appliances Senior Consulting Engineer - HVAC Applied Products you'll be responsible for owning the strategic and operational aspects of serviceability for HVAC Applied Products, including VRF, chillers and heat pumps. Through cross functional relationships with Technology, Quality, Manufacturing and Distribution, they will ensure the product design, product functionality, product service literature, and training material is focused on serviceability to produce the best service and ownership experience. You will serve as the "Voice of Service" on new product development programs, serviceability, quality, and safety. This is a remote field-based position that will work directly with customers in service and installation with GE Appliances Air & Water Solutions' Applied Commercial Products.
Position
Senior Consulting Engineer - HVAC Applied Products - REMOTE
Location
USA, Louisville, KY

How You'll Create Possibilities

Essential Duties & Responsibilities

• Provide onsite job site assistance for installation, troubleshooting, and startup.
• Provide troubleshooting assistance to customers, reps or internal salespeople by phone and email communication utilizing Haier proprietary VRF software tool.
• Work closely with other team members to refine and enhance product offering to best support contractors' needs and simplify technical service processes.
• Work closely with product service team and factory R&D engineers to understand existing and new product service-related features and sequence-of-operations and create internal and external reference documentation communicating such information.
• Assist in preparation of training course materials in support of Haier Applied Products including but not limited to: installation, startup, troubleshooting, service, and controls.
• Transfer knowledge of new and existing products to sales team.

What You'll Bring to Our Team

Position Competencies (Required Knowledge, Skills, & Abilities)

• High school degree, GED, or equivalent.
• Technical degree and/or formal technical HVAC training.
• EPA 608 Licensure
• 10+ years of experience in the residential and commercial HVAC industry.
• Technical experience in Commercial and Industrial Applied products. Must have at least 10 years minimum in the HVAC Industry. Experience in applications and support of VRF (variable refrigerant flow) and Chilled /Hydronic Hot water systems is required. Must be willing to work on GEA/Haier's full HVAC portfolio.
• Ability to read and interpret mechanical, electrical, and architectural blueprints, specifications and HVAC equipment submittal data.
• Comfortable presenting to and engaging with a technical audience including engineers, distributors and contractors.
• Strong problem-solver with a passion for training and customer support.
• Strong computer skills, including PowerPoint presentations & Microsoft Office Suite.

Preferred Competencies:

• Experience leading technical service training

Working Conditions & Travel Requirements

• Working conditions will vary based on field-site. May require work both indoors/outdoors and on construction sites.
• 20-50% travel depending on the season; most domestic, international might be needed based on product line expansion.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com