Job Title:

Repair Technician

Department:

Operations

Reporting line:

Technical Operations Team Lead

Location:

Nairobi, Kenya

About ENGIE BU Africa ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d'Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

Job Purpose/Mission

The Technical Operations section under the Operations Department aims to serve ENGIE customers with the best quality of its technical products. The Tech-Ops Repair Officer is responsible for the Incoming Quality Checks (IQC), Dis/assembly, Repair and Refurbishments of EEA K products (SHS, appliances and components) as per defined processes and procedures, for timely delivery against distribution targets. Additional duties include workshop management, tools management, inventory control of work-in-progress items and spare components and first level maintenance and servicing of facility's electrical infrastructure. Conduct any additional technical task as prioritized and instructed by the direct supervisor.

Responsibilities

• Achieving targeted weekly, monthly and quarterly requirements in terms of conducting IQCs for incoming shipments, assembling new systems, refurbished items and repaired items
• Manage and monitor accurate performance of workshop tools: Testjigs, Testers (panel, battery), Soldering stations, Flashers and Multimeters, Battery recovery machines, Inverters, Power supplies, Float & "Desulfation" stands and other related tools.
• Maintain and improve workshop activities and facilities; follow and adhere to departmental and organizational policies and procedures to maximize output.
• Categorize and properly document all the tested returned system parts to ensure data accuracy (Physical and PAYGEE)

Knowledge and skills

Experience:

• ≥3 year of working experience in technical roles related to EEA K Technical Operations (Solar technology, Battery technology, Solar controllers, Solar Panels and Test equipment)
• Hands-on experience in accurate soldering and other required repair services
• Experience with operational improvement techniques (Kaizen and 5S, 6 Sigma, etc.) is a plus
• Very good organizational and interpersonal skills and team player

Qualifications:

• University degree or Diploma in Renewables, Electronics or Electrical Engineering or similar fields

Language(s):

• English
• Kiswahili

Technology:

• Good computer skills (MS Office); experience with using databases is a plus