JOB DESCRIPTION

About the Role

We are seeking a dedicated and technically skilled Field Service Technician to join our Service Team in Manchester. Reporting directly to the Service Manager, this role is pivotal in supporting the maintenance of customer equipment on-site and performing workshop activities for our aftermarket service team. You will primarily work at customer sites across the UK and overseas, providing installation, commissioning, servicing, and maintenance support.

With an emphasis on mechanical systems-including pumps, rotating equipment, vacuum, and pressure systems-you'll play a key role in driving process improvements and maintaining strong customer relations while managing your schedule effectively to maximize productivity.

About the Company

NOV is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production, industrial and renewable energy sectors. Our Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers.

What We Offer

• Competitive salary package
• Full training on NOV's product lines
• Career development and advancement opportunities
• Supportive and collaborative work environment
• Opportunities for international travel

Key Responsibilities

• Provide on-site support for service maintenance and workshop tasks.
• Prepare and approve work packs for service team activities.
• Perform mechanical completion checks, factory acceptance tests, electrical function/loop checks, and leak/pressure testing.
• Compile detailed technical reports on customer equipment.
• Deliver aftersales support, including inspections, spare part identification, and technical advice.
• Ensure compliance with all Health, Safety, and Environmental (HSE) regulations.
• Work closely with internal stakeholders and engineering teams.
• Maintain accurate documentation using Microsoft Office tools.
• Travel daily to customer sites as required.

Qualifications & Skills

• Recognised mechanical engineering apprenticeship (C&G, ONC, HNC).
• Proficient in interpreting engineering drawings and technical documentation.
• Experience with installation, commissioning, and maintenance of mechanical/electrical systems.
• Understanding of industry standards and wastewater procedures.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Soft Skills (optional)

• Strong communication and interpersonal skills.
• Proactive approach to problem-solving and continuous improvement.
• Self-motivated with the ability to manage time and tasks independently.

Why Join Us

Join our Global Family:

We are a purpose-driven company, helping to power the people who power the world. Our culture is centered around making a difference, solving challenges, and embracing change. At NOV, you'll find a supportive environment where you can grow your career, make meaningful contributions, and be part of a global team that's shaping the future.

At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:

Health & Wellbeing

• Private Medical Insurance
• Employee Assistance Programme (EAP)

Finance & Protection

• Pension Plan
• Income Protection
• Life Assurance
• Personal Accident Coverage

Flexible Benefits (via salary sacrifice options for you and your family)

• Dental Insurance
• Healthcare Cash Plan
• Partner Life Assurance
• Critical Illness Cover
• Retail Vouchers
• Gym Membership
• Cycle to Work Scheme
• Travel Insurance

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.