THE FUTURE IS WHAT WE MAKE IT.

Technical Support Engineer
Abbotsford, VIC
Enhance your career by making an impact and real connections with some of themost meaningful challenges around. When you join Honeywell, you become a memberof our performance culture comprised of diverse leaders, thinkers, innovators,dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You willcollaborate with top minds, grow through continuous learning, and thrive in anenvironment that rewards and celebrates achievements

Join Us and Make an Impact.
As a Technical Support Engineer, you will be responsible for delivering technicalsupport for access and video products of LenelS2 to the Value AddedResellers (authorized partners) and End-Customers in Australia and New Zealand.

As a team-player you worktogether with your colleagues to optimize security solutions to our customersand you accelerate/anticipate on problem solving.

Key Responsibilities:

• Provide technical support through telephone, dial-in, and email for LenelS2 products (Access Control and Video Surveillance)
• Prioritize and manage support requests, ensuring timely resolution of complaints
• Offer expertise in solving complex technical issues related to product applications
• Collaborate with internal teams, including R&D and PM teams, to resolve technical issues involving both hardware and software
• Site & customer technical visits for product related activities

Key Experience & Capabilities:

• Bachelor's degree in Computer Science or equivalent
• Experience in a support or technical consultancy function
• Professional experience of IP network
• A solid knowledge of Microsoft SQL Server, Windows and Linux operating systems
• Analytical mind. The ability to solve complex problems, based on a logical and inquisitive nature

Who We Are

The Future Is What We Make It at Honeywell. From sustainableaviation fuel and life-saving healthcare sensors to collaborating on every NASAspace mission since the 1950's, over 100 years of innovation has always beendriven by an investment in our people.
Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottomline and creates solutions for our customers and communities around the world.There's a lot for you to discover. Our solutions, our case studies, our#Futureshapers, and so much more.

Honeywell is an equal opportunity employer, and we support a diverse workforce.Qualified applicants will be considered without regard to age, race, creed,color, national origin, ancestry, marital status, affectional or sexualorientation, gender identity or expression, disability, nationality, sex,religion, or veteran status. Aboriginal and Torres Strait Islander peoples areencouraged to apply.

Honeywell is a proud advocate of the LGBTQ+ community and we are celebratingPride Month in the Pacific by launching Pride Connect, our LGBTQ+ employeenetwork, we encourage members of the LGBTQ+ community to apply to join our teamof future shapers.

For more information on how we process your information in the job applicationprocess, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website,email accessibility@honeywell.com. No other requests will be acknowledged.

Copyright © 2024 Honeywell International Inc.

Additional Information

• JOB ID: HRD251459
• Category: Customer Experience
• Location: 45 Grosvenor Street,,Abbotsford,VICTORIA,3067,Australia
• Nonexempt