In This Role, Your Responsibilities Will Be:

• Provide site service to installed based customers.
• Provide Lifecycle Service to Local customers.
• Perform MRO & Warranty Service to customers.
• Implement Upgrade/Migration DeltaV system.
• Provide 24-hour standby service to Korea contract customers.
• Support installed based service infrastructure building in Korea.
• Disseminate safety notices and important KBA to local service organization.
• Provide repair quotation support to local Reps/Sub.
• Work with customer to achieve 100% registration for DeltaV system.
• Manage product recall/replacement.
• Reports progress and technical problems to Service Manager.
• Co-work closely with project teams.
• Pro-actively identify potential quality and efficiency improvements within assigned work

Who You Are:

• You promote a sense of urgency and establishes and enforces individual accountability in the team. You model collaboration across the organization. You anticipate customer needs and provide services that are beyond customer expectations. You observe situational and group dynamics and select best-fit approach. You deliver messages in a clear, compelling, and concise manner.

For This Role, You Will Need:

• Degree or equivalent experience in Electrical Engineering and the related fields.
• Excellent communications skills, both verbal and written.
• Strong Microsoft Office skills, particularly MS excel.
• Over 0-3 years' service experience in technical/industrial environment.
• Excellent collaboration skills with a wide variety of people.
• Ability to handle urgent and sensitive situations and working under pressure.
• Knowledge about computer networking (e.g., TCP/IP, Serial, Modbus), and operating software (Windows).
• Traveling is s part of the job as required.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.