Job Summary

The Product Engineer role at Emerson is an incredible opportunity for your career in Industrial Automation! You'll be at the forefront of supporting the DeltaV process control software, offering outstanding technical support to our customers across diverse industries, such as Life Sciences, Oil & Gas, Energy & Transportation, and more. You will provide a high level of technical support to our customers, engaging with Technology teams to perform expert troubleshooting and diagnosis of our products

In This Role, Your Responsibilities Will Be:

• Collaborating with Customers, Emerson Engineer and Global Support Staff to tackle and diagnose software issues with the DeltaV suite of software applications.
• Providing remote diagnostics to investigate and replicate software application issues at client sites.
• Provide feedback to Technology regarding our end user requirements, based on the investigation of field issues.
• Travel to customer sites in China.
• Build Knowledge Base Article content to advise the field about Product Information.
• Become a domain expert on DeltaV software applications to influence future innovation of the suite of product offerings.
• Establish and maintain close consultative long-term relationships with key Emerson customers to assist with their DeltaV support needs.

Who You Are:

You gain insight into customer needs. You optimally communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You build collaboration allowing others across the organization to achieve shared objectives!

For This Role, You Will Need:

• Bachelor's degree or equivalent experience, major in automatic control, electrical engineering or computer science
• Instrumentation and automatic control, 6 to 8 years work experience; working experience in Refining, Chemical, Life Sciences, Oil & Gas, Marine, and related industry is preferred

Preferred Qualifications That Set You Apart:

• Willing to travel
• Good Visual Basic programming and other scripting skills, and good in oral and written English
• DeltaV iFix/DeltaV Live skills and DeltaV Upgrade experience, fixing DeltaV Batch, DeltaV Historians, DeltaV Configuration Database, DeltaV Event Chronicle, OPC classic and OPC UA are preferred.
• Excellent Get Result, Self-motivation, Analyzes Issue, and Service Orientated

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

No calls or agencies please.