Vestas is the world leader in wind technology and a Defining-force in the development of the wind power industry. Vestas' core business comprises the development, manufacture, sale, marketing and maintenance of Wind Turbines. Come and Join us at Vestas!

Service > Global Service Operations > Security & Platform, Product and Model Operation

The Site Reliability Engineer will ensure the high availability, performance, and reliability of our Scipher platform's infrastructure, supporting seamless operations and customer experiences. The right candidate for the position will bring expertise in incident management, coupled with strong problem-solving abilities and collaboration with development teams to ensure uninterrupted access to our Scipher products' offerings and enhancing overall customer satisfaction.
We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we are seeking an experienced Site Reliability Engineer to deliver insights from massive-scale data in real time. Specifically, the incumbent will be someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction. This Site Reliability Engineer position reports to Operations Manager. This position is based in our Bengaluru, India office.

Responsibilities

• Design and Development: Design and develop scalable solutions to store and retrieve high-volume timeseries data for various use cases including fast data access and data science experimentation.
• Collaboration: Work with product owners and product teams to deploy releases in staging and production environments.
• Monitoring and Automation: Introduce and develop new tools for monitoring and automation to improve infrastructure reliability and Monitoring the data flow with tools and automate the data store and retrieve.
• Build and maintain data quality validation and testing software, troubleshoot and optimize production issues
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using AWS 'big data' technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Issue Resolution: Handle customer escalation issues, attend to S1 issues, find root causes, and provide permanent fixes. Collaborate with different teams to resolve problems.
• Process Improvement: Retrospect to reduce timelines for customer onboarding/integration and suggest automation solutions to speed up the process.

Qualifications

• Academic & Certification: Bachelor's or Master's degree in Engineering with 4+ years of experience in the SRE domain. AWS Solution Architect Associate certification/Azure certification and certification in DevOps tools like Jenkins, Terraform, or Ansible.
• Soft Skills: Strong communication and documentation skills. Ability to handle customer escalations and implement root cause analysis (RCA). Self-motivated with excellent time management, mentorship, and organizational skills.
• Technical Skills: Deep understanding of cloud services, Experience building and optimizing 'big data' data pipelines, architectures and data sets, databases, application,. Monitoring and automation the data flow with tools. Advanced working SQL knowledge and experience working with object Oriented databases, query authoring (SQL) as well as working familiarity with a variety of databases. Build scalable data pipelines to ingest & transform streaming & batch data using distributed technologies like Apache Spark, Kafka, AWS Kinesis. Experience in Data lake: AWS S3 and Azure Blob storage. Databricks, Kubernetes experience is an added advantage.

Competencies

• Problem Solving: Ability to identify and resolve issues efficiently and effectively.
• Technical Expertise: Strong technical skills and knowledge in cloud services, networking, databases, and DevOps tools.
• Collaboration: Ability to work well with cross-functional teams and stakeholders.
• Adaptability: Flexibility to adapt to changing environments and technologies.
• Communication: Excellent verbal and written communication skills.
• Customer Focus: Strong focus on customer satisfaction and handling escalations professionally.
• Innovation: Ability to introduce and implement new tools and processes for continuous improvement.
• Time Management: Efficiently manage time and prioritize tasks to meet deadlines.
• Analytical Skills: Strong analytical skills to perform root cause analysis and improve processes.

What We Offer

You will be a part of a highly dedicated team motivated by creating business value and by developing innovative technical solutions. We offer a place where your dreams of constantly learning can come true. We offer an informal and agile workplace with a high level of freedom in defining the way forward. We expect a lot of our team members when it comes to taking responsibility and ownership of tasks and deadlines, but we stand shoulder by shoulder when celebrating our achievements and mitigating our failures.

Additional Information
The work location is in Bengaluru, India.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 31st May 2025.
Learn more about Vestas at www.vestas.com and follow us on our social media channels.

BEWARE - RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.