Service Engineer I
ABB
5 days ago
Posted date5 days ago
N/A
Minimum levelN/A
EngineeringJob category
EngineeringService Engineer I
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Service & Training Manager
Your role and responsibilities
B&R is seeking a Service Engineer to join our U.S. team. You'll be hands-on in the field, executing onsite engineering work safely and efficiently while delivering top-tier customer support. Working closely with clients and internal teams, you'll tackle real-world challenges, uncover new service opportunities, and keep things moving. Every day brings something new, keeping the work dynamic, engaging, and full of learning. The work model for the role is: # LI - Hybrid This role is contributing to the Robotics & Discrete Automation - B& R/Machine Automation division in Roswell, GA and across the US. Main stakeholders are both our internal and external customers. You will be mainly accountable for: • Apply safety and environmental best practices, report unsafe conditions, and drive a strong safety culture. • Plan and perform service work that meets or exceeds customer expectations, respond with urgency, and maintain strong client relationships through clear communication and reliability. • Perform and support engineering tasks onsite and remotely, resolve technical challenges, and implement high-impact solutions. • Write, re-code, and recommend application improvements that boost system performance and operational efficiency. • Develop and deliver technical training to peers or customers and actively share knowledge to build team capability. • Refer service-related opportunities to the sales team, helping to grow customer accounts. • Prepare accurate material lists and ensure required parts are available and ready for job execution. • Complete and submit all reports accurately and on time and use digital tools to track work and follow up. • Lead with a "first-time right" approach, seek process improvements, and share ideas that enhance efficiency and quality.
Qualifications for the role
More about us
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2 023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Service & Training Manager
Your role and responsibilities
B&R is seeking a Service Engineer to join our U.S. team. You'll be hands-on in the field, executing onsite engineering work safely and efficiently while delivering top-tier customer support. Working closely with clients and internal teams, you'll tackle real-world challenges, uncover new service opportunities, and keep things moving. Every day brings something new, keeping the work dynamic, engaging, and full of learning. The work model for the role is: # LI - Hybrid This role is contributing to the Robotics & Discrete Automation - B& R/Machine Automation division in Roswell, GA and across the US. Main stakeholders are both our internal and external customers. You will be mainly accountable for: • Apply safety and environmental best practices, report unsafe conditions, and drive a strong safety culture. • Plan and perform service work that meets or exceeds customer expectations, respond with urgency, and maintain strong client relationships through clear communication and reliability. • Perform and support engineering tasks onsite and remotely, resolve technical challenges, and implement high-impact solutions. • Write, re-code, and recommend application improvements that boost system performance and operational efficiency. • Develop and deliver technical training to peers or customers and actively share knowledge to build team capability. • Refer service-related opportunities to the sales team, helping to grow customer accounts. • Prepare accurate material lists and ensure required parts are available and ready for job execution. • Complete and submit all reports accurately and on time and use digital tools to track work and follow up. • Lead with a "first-time right" approach, seek process improvements, and share ideas that enhance efficiency and quality.
Qualifications for the role
- Bachelor's degree (BS) in Industrial Engineering, Electrical Engineering, Mechanical Engi-neering, Computer Engineering, or related fields
- This position will require travel 50% -75%
- Interest in the automation/manufacturing space
- Strong hands-on problem solver.
- Excellent time management skills.
- Good communication and training skills.
- Preferred Qualifications:
- Experience with industrial PLC
- Experience with computers and industrial networks.
- Experience working in a manufacturing environment or an industrial automation company.
- Experience with delivering professional training
More about us
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2 023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com
JOB SUMMARY
Service Engineer I
ABB
Roswell
5 days ago
N/A
Full-time
Service Engineer I