At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Vedoucí kvality

Your Role and Responsibilities

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

- Work model: onsite

• Communication with customers to clarify complaints and subsequently resolve them
• Assessing the legitimacy of complaints
• Proposing solutions to complaints and determining individuals responsible for partial or complete resolution of complaints
• Ensuring service dispatch
• Active collaboration with various departments, especially with design, construction, and production
• Analyzing complaints and proposing measures to prevent recurrence

Qualifications for the Role

• Secondary/University education in a technical field (electrical/mechanical)
• Proficiency in English for daily communication with customers, both spoken and written
• Experience in the field of quality is an advantage
• User knowledge of PC, working with MS Office, SAP is an advantage
• Good organizational skills, ability to make independent decisions
• Assertiveness, natural authority, communicativeness, teamwork

What's in it for you?

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Benefits

• Flexible working hours
• Option to work from home (Home Office) with a financial contribution
• Annual financial bonus
• 25 days of vacation
• Annual salary review
• Opportunity for further career growth in the Czech Republic and worldwide
• MultiSport card
• Meal allowance
• Contribution to the benefits portal (2-3% of monthly salary)
• Referral bonus for recommending a new employee
• Opportunity for education - internal/external professional courses, language courses, and conferences
• Company events (Christmas party, team buildings, family days, and more)
• Assistance line - professional psychological counseling
• Additional leave for extraordinary life events and support for expectant parents
• Office with good transport accessibility
• Accident insurance
• Discounts on ABB electrical installation materials
• Discounts with our partners (electronics, gastronomy, car purchases, train travel, etc.)

More about us

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.