Job Summary:

The Field Service Engineer will perform activities required for the installation, commissioning, start-up and technical support of Emerson systems at customer sites. Also responsible for completing work according to the Emerson standards of safety and quality.

In this Role, Your Responsibilities Will Be:

• Perform tasks for system maintenance and performance evaluations.
• Provide technical support to customers.
• Be able to troubleshoot customers problems related to the process system.
• Complete maintenance tasks for the control system.
• Perform system acceptance tests, installation, commissioning, training, fault analysis and rectification work at customer sites and installations.
• Assist in design studies, H/W & S/W upgrades & modifications.
• Configuring/application management and support.
• Finish the work (repairs, installations, training etc.) in accordance with guidelines and certifications.
• Be able and willing to perform emergency call-out services to provide customers with fast and efficient services.
• Implement the requested job in the best way to meet customer's deadlines and expectations.
• Keep workshop/workplace(s) tidy, in order and representative.
• Communicate issues concerning customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management.
• Tutoring customer training.
• Enforce to local and international Emerson Trade Compliance procedures in connection with all transactions and business practices.
• Enforce to the company's and customer HSEQ standards at all times.

Who You Are:

You readily action new challenges without unnecessary planning, identify and seize new opportunities and stay aligned with your goals and stay productive. You keep in touch with customers, build the customer relationships, gain insight into customer needs, find opportunities that benefit the customer and build and deliver solutions that meet customer expectations. You set objectives to align with broader organizational goals, break down objectives into appropriate initiatives and actions, stage activities with relevant achievements and schedules and anticipate and adjust effective contingency plans.

For This Role, You Will Need:

• Degree in an engineering field, such as mechanical / electrical, computer science, or control systems.(Minimum technical College level).
• Proven experience a from process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries.
• Good communications skills and proficient in English -written and spoken.
• Technical proficiencies.
• Product Knowledge.
• Availability to work non-office hours and perform call-out services, if applicable.
• Availability work offshore, if applicable.
• Driving license for car.

Our Offer To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We develop an environment that encourages innovation, collaboration, and diverse perspectives-because we know that excellent ideas come from excellent teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.