Job Description

We are looking for a talented Power generation Field service technician to join our team in New Orleans, Louisiana.

In this role, you will make an impact in the following ways:

• Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
• Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
• Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
• Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation

Responsibilities

To success in this role you will need to: •

Education, Licenses, Certifications

• Apprentice Trained Power Generation/ Electrical Technician (Preferred)
• Vocational diploma from relevant technical institution
• Current relevant electrical certification
• Locally valid driving permit
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience

• Minimal level of workshop related experience required.
• Basic level knowledge of and/or experience with power generation products
• High Voltage/ Low Voltage experience

Working hours are Monday-Friday 730am to 5pm. On call rotation every few weeks.

5000$ Sign on bonus

The level for this position will be based on the candidate's qualifications and skill set. Qualifications for different technician levels:

Technician Level I: Limited relevant technician experience; qualified to perform work on a minimal number of products in-scope for technician at this location; primarily engaged in maintenance or basic repairs/diagnostics; requires direct supervision and review of workmanship quality.

This position will require a Med-Card and we will also be required to complete a DMV driving report. CANDIDATE MUST BE 21 YEARS OLD.

• A current valid license is required for this role
• This role requires a 5 year motor vehicle report, free from major violations
• This role requires applicant to pass a Department of Transportation (DOT) physical
• 3 years driving experience
• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use
• Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age.