Associate Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Service Operations Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: Onsite This role is contributing to the UPS, Smart Power division in the UK. Main stakeholders are external customers, wider UPS team, subcontractors. You will be mainly accountable for: • Performing entry level field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. • Executing work on a first-time right approach with customers, and ensuring the job is done on time and as quality standards. • Preparing all documents and customer reports to be signed by the customer representative.

Qualifications for the role

• Relevant Electronic qualification with some experience as a field engineer on UPS systems or working on other electronic systems such as drives or similar technology.
• Valid driving license in the UK.
• Strong communication and collaboration skills.
• Personal organization skills with a strong sense of accountability.
• Experience in all Microsoft office applications.

What's in it for you?

• Get exposed to cutting-edge technology in Electrification and have a visible impact on the future
• Coaching and mentoring from senior leaders and colleagues
• Enjoy a supportive and solution driven team environment

More about us

As part of our dedication to our employees, ABB UK offers an attractive array of benefits which include: • 25 days annual leave plus bank holidays • Competitive contributory pension scheme • Life assurance • Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more) • Open Job Market (internal mobility opportunities, mentorships & access to projects globally) • Employee Assistance Programme • Generous employee referral scheme For the 4th year running ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices. ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory