Design solutions to drive safe living and quality of life

Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Key Responsibilities

• Validate customer request
• Educate customer and field technicians
• Write documentation used by field technicians
• Ensure Right and Fast Delivery

YOU MUST HAVE

High School Diploma Electronic Engineering, Mechatronic, System (Electronic Engineer, System Engineer, Electrical Engineer)
Min 3 years of engineering experience as a customer support specialist
Knowledge in DCS Programing, PLC Programing, Honeywell System Experion, App Programing, , Control Routine.
Good command of English (Listening & Speaking).
Availability to Travel 50% of the time

WE VALUE

Experience in programming PLC AB, PLC Siemens, Instrumentations, C#, Phyton, Java Script, Visual Basic, and other high-level languages.
Experience in SIS, Fire & Gas Systems, Instrumentation & Networking (Cisco).

Additional Information

• JOB ID: req467270
• Category: Customer Experience
• Relocation Tier:
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 03
• Referral Bonus: 0
• Requisition Type: Pre-sourcing Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt