Traction Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Service Operations Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. You will execute service work with MOTR - Traction Team in Madrid/Spain. Reporting to the Service Manager, you will act as the technical point person between customers and extended ABB teams. This role is contributing to the Motion - Traction Team in Madrid. You will be mainly accountable for: • Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in Traction Service. • Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines. • Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions. • International travel will be required, as the role will require hands-on support at customer sites. • Living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. You will join a high performing team, where you will be able to thrive.

Qualifications for the role

• A degree in Electrical / Power Electronics engineer or CFGS in similar fields.
• +3 year of experience working as Field Service Engineer, with knowledge in measurement technology in the field of power electronics (voltage range up to 4kV) and with IGBT converter technology.
• Medium-high level of English.
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of Drives, Traction or Wind Power Converters.
• Independent, structured and initiative way of working.
• Initial training process in Valencia (2-4 months).

What's in it for you?

• Benefit from an open and solution-oriented work culture
• Our people are at the core of what we do - help them develop and grow
• Help customers in driving efficiency and sustainability, making a strong impact

Benefits

• Flexible work practices
• Meal allowance
• Company mobile phone
• Learning & development offering

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory