International Service Engineer - Spectroscopy

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This position reports to

Service Manager

Your role and responsibilities

• Perform complex field service operations that typically present unusual problems requiring strong technical skills. Construct complex prototype models or simulated systems, as requested. • Preventative Maintenance, troubleshooting and repair of ABB supplied analytical equipment. • Installations, commissioning, of new and existing analytical field service equipment. Conduct tests or experiments requiring selection and adaptation or modification of equipment and procedures. Record, compile and analysis of data and assist in related assessment and preparation of reports. • Upgrade complex applications after understanding the new measurement and application requirements. This complex task typically takes 8-10 years of process experience along with detailed understanding of gas chromatography and sample handling systems. • Application knowledge of refining processes as they relate to process analytical measurements to ensure the quality of the customer's refined products. Extensive sample and sample handling systems are mandatory to ensure the correct operations of ABB technology. • Troubleshoot and repair equipment, applying own knowledge and experience. Recommend changes such as new equipment or modified procedures to improve performance and customer satisfaction. Conduct detailed inventories and inspections to determine necessary maintenance and repairs and assist in determining resource requirements. • Safety - Perform work assignments following ABB's and customer's safety policies and procedures. • Complete all paperwork required for the job including but not limited to service tickets, travel and living, time entry weekly or after completing an assignment requiring this activity. • Work closely with the Service and Sales team to identify business opportunities and develop customer relationships and growth plan of the division.

Qualifications for the role

• ** This position involves traveling 75% of the time to our customers' sites, mainly in the aluminum industry.**
• Associate's degree in engineering or related field plus 3-5 years of experience.
• Bachelor's degree in technical field, preferably Analytical, Instrumentation or Electrical.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.