Field Service Engineer

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This position reports to

Service Team Leader

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: #LI-onsite, #LI-hybrid This role is contributing to the Electrification Distribution Solution Business based at Petaling Jaya, Malaysia. You will be mainly accountable for: • Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points. • Performing field service tasks, identifying technical issues, preventive maintenance and performing analysis through remote or on-site activity in service categories and products. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. • Performing installation , commissioning and testing activity in service categories and products.

Qualifications for the role

• Degree in Electrical Engineering.
• More than 2 years of experience in LV and MV switchgear, Protection Relay, working as service engineer/project engineer with switchgear technologies.
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector.
• Ability to travel to domestic, onshore, offshore and international sites.
• Proven leadership skills, with a collaborative, solutions-oriented approach and strong communication skills.

What's in it for you?

• Get exposed to cutting-edge technology in Electrification and have a visible impact on the future
• Benefit from an open and solution-oriented work culture

More about us

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory