Logistics and Customer Support Specialist (maternity cover)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Customer Service Manager

Your role and responsibilities

In this role, you will have the opportunity to be responsible for local import/export operations. Each day, you will supervise performance of customs brokers. You will also showcase your expertise by ensuring smooth execution of operational trade and customs activities within a local unit, including relevant documentation and compliance with regulations. The work model for the role is: onsite This role is contributing to Electrification Smart Power Business Area. You will be mainly accountable for: • Ensures the resolution of customer issues (e.g. order, technical, payment) and positive customer experience throughout the entire process • Ensures the Logistics processes - preparation of needed documentation for deliveries in EU and non-EU countries in compliance with local and international legislation • Maintains all needed settings and parameters in Sales and Distribution module in SAP • Prepares and analyzes regular statistics using available tools and collecting relevant information You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• Bachelor's degree
• You are qualified in Customer Service, Order Handling or in Logistics is an advantage
• Extensive knowledge of MS Office (Word, Excel) and SAP
• You are at ease communicating in English
• Ability to demonstrate your experience in international manufacturing company
• You are passionate about working in a team environment

What's in it for you?

• Help customers in driving efficiency and sustainability, making a strong impact
• Get motivated by continuous improvement in what we do and how we do it, bring your know-how.
• Feel empowered: take ownership and drive exciting results in your scope of action

Benefits

• Learning & development offering
• Flexible work practices
• Healthcare plan
• 13th salary
• Transportation Allowance

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory