If you are an operations professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! We're looking to add a Regional Service Center Operations Manager for our North America MSS organization based at our Pasadena, TX Service Center. You will advise, manage and deploy service center offerings with the Measurement Solutions products and solutions portfolio. Services offered include off the shelf inventory, product repair/replace, and educational services; all of which will be delivered with Emerson's outstanding quality and safety processes. This role will be responsible for the local site and additional satellite locations.

In This Role, Your Responsibilities Will Be:

• Own the full P&L process for your assigned service centers, driving revenue growth, cost management, and overall financial performance to ensure profitability and long-term business success. This involves developing and completing strategic plans, managing budgets and forecasts, optimizing operational efficiency, and making data-driven decisions to achieve financial targets
• Champion Emerson's Environmental, Health, and Safety philosophy to ensure a safe working environment for your team, while being responsible for the maintenance and protection of company assets at service center locations.
• Work closely with local Emerson sales offices and end-customers in developing and assembling business opportunities related to service center capabilities. Support contract negotiations, manage prices, track sales, ensure customer happiness, present to customers, and build reports.
• Manage and develop a team of service center personnel, including setting goals and objectives for the team, handling daily schedules and work assignments, and providing clear communication on matters such as business conditions, goals, trends, and employee recognition.
• Support sales and revenue forecasting plans that align with the overall North America MSS business and financial plan and ensure its effective implementation.
• Demonstrate knowledge of service practices and processes, including but not limited to, Global Manufacturing Systems (GMS), manufacturing procedures, and Appropriation Request (A/Rs).
• Lead all operational aspects of the repair center including cross-coordination between service centers, and management and oversight of physical inventory to achieve financial targets such as sales and inventory turns.
• Drive quality and continuous improvement in execution of service center offerings.

Who You Are:

You build and deliver solutions that meet customer expectations. You separate and combine activities into efficient workflows. You use financial analysis to generate, evaluate, and act on strategic options and opportunities. You define success in terms of the whole team. You follow through on commitments.

For This Role, You Will Need:

• Bachelor's degree or equivalent experience
• Five (5) years of related experience
• Travel up to 25% between service center locations
• Legal authorization to work in the United States - sponsorship will not be provided for this role

Preferred Qualifications that Set You Apart:

• Experience with one or more of the following:
  • running a manufacturing and/or service operations
  • leading, developing and managing technical and nontechnical staff
  • providing customer support and/or engaging with customers
  • managing Capital investments, Contracts, knowledge of T&Cs
  • Service center and/or industrial manufacturing experience, including inventory management, preferred

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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