IS Operations Manager

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Your role and responsibilities

End-to-end responsibility for maintenance and development of applications Shaping of Roadmap for application; Maintaining change backlog for applications and platforms, driving application change process and ensuring compliance with internal and external regulations Coordination of works executed by application operations team, infrastructure and development teams (internal and external) in ensuring high level of quality and availability; Establishing and improving integrated, business process-oriented SLAs and OLAs Accountability for the resolution of any incident, change or project which has, or might have, a major impact on the relevant IS application Accountability for IS Compliance (SOX audits) Triggering and driving improvement initiatives on quality of service, ensuring better alignment with business needs Maintaining good relations with Stakeholders, providing regular status updates/health checks to main business representatives Support in cost estimates and project plans for the applications or integration platforms in scope; Support of application budget execution Cooperation with the Solution Architects in regards to Application architecture and landscape Building and maintaining relationship with vendors

Qualifications for the role

• Master's or Bachelor's Degree in Computer Science, Finance, Economy or related field
• Minimum 3 years of experience managing global application/services or implementation projects
• Proven experience of working with IT service management concepts (ITIL) - Certificate is a plus.
• Background and experience in one or more technology areas: IT/Application/ Infrastructure/ Network/ Cloud Operations
• Good organization and self-discipline, time management and decisiveness
• Fluency in English, both written and spoken, is essential
• Strong analytical skills and a deep understanding of the overall context of business processes and technologies
• Excellent communication and interpersonal skills
• Scrum, Lean or general Agile knowledge and working experience is a plus
• Background in system administration (technical skills) and team lead (soft skills) is a plus

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: remote #LI-remote Work model: hybrid #LI-hybrid Work model: on site #LI-onsite