Lead Cust Exp Specialist(Korean),Tianjin,PMC,IA
Honeywell
SJob Responsibilities:
-
Sales Order Entry
•
Ensure good document control
•
Customer order processing in SAP
•
Generate standard sales orders;
•
Follow the credit approval process
•
Order Acknowledgment
•
Follow up the production progress of customer orders per customer's delivery schedule
•
Contract management
•
Responsible for both internal & external customers for any related order issue
-
Reports Tracking maintenance
•
Daily Booking, Revenue, Inventory, Backlog Report
•
Weekly Open Order Report
•
Weekly Backlog Revenue Forecasting Planning
•
Monthly Performance Report
-
Customer Connect Program
•
Complete the training on time and actively utilize it in future customer service delivery
•
Achieve the differential customer service SLA
•
Increase customer interaction per regular MOS
YOU MUST HAVE
WE VALUE
Additional Information
-
Sales Order Entry
•
Ensure good document control
•
Customer order processing in SAP
•
Generate standard sales orders;
•
Follow the credit approval process
•
Order Acknowledgment
•
Follow up the production progress of customer orders per customer's delivery schedule
•
Contract management
•
Responsible for both internal & external customers for any related order issue
-
Reports Tracking maintenance
•
Daily Booking, Revenue, Inventory, Backlog Report
•
Weekly Open Order Report
•
Weekly Backlog Revenue Forecasting Planning
•
Monthly Performance Report
-
Customer Connect Program
•
Complete the training on time and actively utilize it in future customer service delivery
•
Achieve the differential customer service SLA
•
Increase customer interaction per regular MOS
YOU MUST HAVE
- High School Diploma, or equivalent. Some experience in the field.
WE VALUE
- Technical knowledge specific to (stated field)
- Good communication skills
- Good administration skills
- An ability to take initiative and work with limited direction
Additional Information
- JOB ID: req471499
- Category: Customer Experience
- Location: No.50,West Zhonghuan Road, Tianin Airport Economic Area,Tianjin,TIANJIN,300308,China
- Nonexempt
JOB SUMMARY
Lead Cust Exp Specialist(Korean),Tianjin,PMC,IAHoneywell
Beijing
4 days ago
N/A
Full-time