The Global Services Portfolio team is an essential enabler for Global Services and strategies to simplify and converge services offerings to help customer achieve their outcome. The team focuses on customer outcome-based services, defining holistic plans to support the technology along lifecycle and along the customer journey.

To drive revenue growth and enhance the effectiveness of our selling motions for services, the senior Sales Effectiveness Program Manager will focus on training account teams, enabling channel partners/distributors, and ensuring the availability of high-quality customer-facing materials. The expected outcome is improved sales performance, higher customer satisfaction through expanded coverage, and increased market share. This role will directly drive improvement of our services attach rate at point of sale and upsell of premium services.

In this Role, Your Responsibilities Will Be:

• Work with services Product Management and Sales teams to develop and deliver comprehensive training programs for account teams.
• Conduct regular workshops and webinars to keep teams updated on product offerings and sales strategies.
• Build and maintain a repository of training materials and resources maximising existing platforms such as Showpad.
• Design and implement enablement programs for distributors and partners.
• Provide ongoing support and training to ensure the channel is well-equipped to sell our services.
• Collaborate with marketing to create compelling collateral, including brochures, case studies, and whitepapers.
• Ensure the website is up to date with relevant information and resources.
• Develop and maintain a library of sales tools and templates to support the sales process.
• Develop and monitor key indicators of sales effectiveness.
• Collaborate with sales operations to deploy sales coaching standard processes.
• Analyze sales performance data to identify areas for improvement and implement strategies to improve sales efficiency.

Who You Are:

You persist in accomplishing objectives despite obstacles and setbacks. You show personal commitment and take-action to continuously improve.
You anticipate future trends and implications accurately.

For This Role, You Will Need:

• Bachelor's degree in Business, Marketing, or a related field; MBA or advanced degree preferred.
• 7+ years of experience in sales enablement, training, or a related role, with at least 3 years in a senior program management position.
• Proven track record of managing large-scale programs and initiatives.
• Strong understanding of sales processes and methodologies preferred.
• Excellent communication, presentation, and leadership skills.
• Proficiency with enablement platforms such as Showpad.
• Ability to work collaboratively with cross-functional teams and influence stakeholders at all levels.
• English language proficiency with effective oral and written communication skills.

Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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