Quality Engineer - Mechanical Engineering

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This position reports to

Quality Technician

Your role and responsibilities

As a Quality Engineer, reporting to the Quality Service Manager, you are responsible for ensuring compliance and implementing the quality strategy within the organization. This includes cultivating a quality-focused culture, utilizing systems and tools, and leveraging competent teams. The goal is to meet and exceed customer expectations while ensuring sustainable operations. The Quality Engineer assists the organization in achieving an optimal combination of prevention, continuous improvement, robust root cause analysis, rapid response, and sustainable problem-solving. The role involves collaborating with local functions impacting quality outcomes to meet organizational unit objectives and aim for world-class performance. This position is part of ABB's Electrification, Installation Products division and is based in Saint-Jean-sur-Richelieu. • Lead the deployment of quality management strategies and objectives. • Collaborate with leadership to innovatively shape the design and development of the functional domain. • Support management with quality-related content, tools, and systems. • Continuously identify and address risks and opportunities in quality management. • Conduct audits to assess compliance with defined systems. • Analyze organizational quality data to identify risks, failures, and non-conformities. • Support local teams to ensure stakeholder requirements are met, focusing on prevention rather than control. • Execute and/or coordinate activities related to designated quality domains, such as customer and complaint management, departmental planning, product safety and compliance, design and development process adherence, internal audits, and reporting. • Champion the customer voice, ensuring risks, issues, and solutions are evaluated from the perspective of customers/stakeholders. • Handle customer case resolution (internal and external) through robust root cause analysis and preventive and corrective actions. • Maintain and enhance the quality management system, including processes and tools to ensure seamless and reproducible process execution, identifying gaps, and exploring improvement opportunities. • Utilize the local quality management system to provide teams with procedures for sustainable execution. • Support local teams in implementing an operational approach and process management system, continuously assessing its effectiveness. • Create and deliver training materials on the quality management system and related content. • Coordinate and participate in industry benchmarking activities, both within and outside ABB, to continually challenge the status quo. • Assist in initiatives to enhance agreed-upon quality aspects.

Qualifications for the role

• Bachelor's degree in mechanical engineering.
• 3 to 5 years of experience in a similar role.
• Green Belt certification is an asset.
• Bilingual in French and English, with excellent oral and written communication skills (English is essential for communicating with clients and suppliers outside Quebec).
• Knowledge of electricity is an asset.
• Excellent communicator with strong data analysis and reporting skills.
• Customer satisfaction oriented.
• Comfortable managing supplier relationships.
• Team player with strong collaboration skills across multiple departments.
• Capable of managing multiple tasks simultaneously.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Installation Products Division (formerly Thomas&Betts),is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day - orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.