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THE FUTURE IS WHAT WE MAKE IT.

Facilities Administrator

North Melbourne

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

Join Us and Make an Impact.

We are seeking a Facility Administrator who is responsible for receiving, logging, categorizing and prioritizing requests for Facility Management (FM) related services according to established service level criteria. It is also responsible for allocating and directing HWL or subcontractor personnel to address the service request and for providing feedback to the person who made the initial request.

Key Responsibilities:

• Coordination and understanding who to contact to resolve issues

• Answering phones

• Raise helpdesk work orders and providing updates on progress

• Contacting trades to organize reactive works

• Logging all details of event on QFM system

• Provide general administration

Key Experience & Capabilities:

• Minimum High School or equivalent Certificate in Customer Service-related subjects is advantageous

• Minimum 1 year experience in a customer service-related role (call center experience is highly regarded)

• Strong thoughtful and problem-solving abilities

• Excellent communication and guidance skills

• Ability to work in a fast-paced, dynamic environment

• Ability manage time well and prioritize

• Customer service oriented

• Self-sufficient and ability to work in a team environment

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.

Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.

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If a disability prevents you from applying for a job through our website, email accessibility@honeywell.com. No other requests will be acknowledged.

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Additional Information

• JOB ID: HRD250630
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 02
• Referral Bonus: 2500
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt