The Team Leader Lifecycle Services will be responsible for leading and guiding a team of service engineers to achieve departmental and organization goals. Responsible for maintaining and developing a Service team capable of providing high quality of service to our customers.

They shall maintain and manage a team that has a skills profile aligned with the business forecast and can deliver services optimally and efficiently.

The role is split between Team leader tasks and operational tasks, and the percentage would be 50/50, depending on the team.

Are you eager to take your career to the next level? If yes, we encourage your application!

In This Role, Your Responsibilities Will Be:

Functional Expertise

• Present service delivery capabilities to customers during the sales phase;
• Ensure compliance with the Integrated Management System (HSEQ) and promote continuous improvement;
• Act as the main point of contact for allocated customers;
• Supervise utilization and ensure delivery on schedule and within budget;
• Coordinate customer critical issues with the Global Service Center;
• Promote a "Think Customer" culture;

Business

• Align service capabilities with Emerson's strategic direction and market trends;
• Own the delivery of Long Term Service Agreements (LTSAs) for defined customer sites;
• Ensure efficient execution of LTSA scopes;

Leadership

• Cultivate a culture of continuous improvement and innovation;
• Motivate, guide, and empower team members to achieve goals;
• Provide support for daily tasks and project execution;

Interpersonal

• Identify and develop team skills to meet future business needs;
• Create an environment conducive to successful team collaboration;
• Ensure effective communication with customers, employees, and internal teams.

Who You Are:

You excel at leading operational teams, handling sophisticated partner relationships, and driving continuous improvement in a dynamic and customer-focused environment. You are a strong communicator, capable of motivating and coaching your team to achieve both individual and organizational goals.

For This Role, You Will Need:

• A Bachelor's degree in Engineering or equivalent work-based experience;
• Proven experience in leading operational teams and handling customer relationships;
• Ability to handle multiple internal and external partners efficiently;
• Proficiency in English (both written and verbal); knowledge of Danish is a plus;
• Willingness to travel to customer sites or other service locations in the country/region as required;

Preferred Qualifications That Set You Apart:

• Strong communication skills to create a conducive environment for team collaboration and successful interaction;
• Strategic understanding of market trends and Emerson's direction to align service capabilities accordingly;
• Experience handling service delivery on customer sites and completing LTSA scopes.

Our Offer to You:

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We're emphasizing a culture of togetherness - one that builds community, prioritizes collaboration and continuous improvement.

The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.

Make this great opportunity yours!

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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