Order Management Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Order Management Lead

Your role and responsibilities

In this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management. Each day, you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions. The work model for the role is: #LI-Onsite This role is contributing to the Electrification Distribution Solutions division in San Luis Potosi. You will be mainly accountable for: • Correct order entry and order entry parameters (RA Keys, Right sales order costing, item costing, etc). • Ensure correct invoicing process in SAP, strictly following USGAAP and AR&G revenue recognition principles. • In coordination with project management and Risk Area support the issuance of commercial bonds for 3rd related parties. • In coordination with GBS, project management ensure the on-time collection of invoiced orders. • In charge of Division reporting backlog, order received and Forms Controlling for ABACUS, ensuring all reporting codes are reported correctly in a timely fashion. • Support other administrative and accounting activities such as (creation of ad-hoc journal entries, approval of purchase orders, creation of requisitions for office supplies, follow up on documentation for specific tax purposes, etc). • Support and follow up for payment to group vendors (including coordination between Bangalore, purchasing area and warehouse).

Qualifications for the role

• Bachelors degree in Finance, Accounting, Business or similar.
• 2 Years of Experience in Cost Accounting or Finance in Manufacturing
• Order handling
• ERP SAP (FICO Module desirable)
• Advanced English
• Decision making, Collaborative problem solving, self-critic and excellent attitude.

What's in it for you?

• Coaching and mentoring from senior leaders and colleagues
• Get motivated by continuous improvement in what we do and how we do it, bring your know-how.
• Be yourself: join one or many of our Employee Resource Groups and make a difference!

Benefits

• Paid and Unpaid leave opportunities
• Life insurance
• Accident insurance
• Retirement plan
• Wellbeing program
• Dental insurance
• Flex days
• Employee Assistance Program (PAE)
• Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory