Salary - Competitive

Work Type - Hybrid

Job Location - Lingley Mere Campus, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Are you someone who loves to make a difference by thinking innovatively and challenging norms combined with an ability to translate that thinking into practical action? If so, we have a fantastic opportunity to join our Central Operations team within the Integrated Control Centre to take a lead on shaping how we can manage our wastewater system in an increasingly effective and efficient way; predicting issues before they arise and allowing us to be more planned in our interventions. We are seeking a bright mind, someone who can work with colleagues across our Wastewater business to challenge the status quo; someone who can think about how the future could be different by making the most of the latest technology alongside optimised business processes but with the ability to translate this into tangible deliverables to drive performance and efficiency improvements

• To act as the Central Operations lead in the development of future monitoring & control capabilities across the Wastewater System, exploring how technology (Industry 4.0) and better ways of working can contribute to the overall delivery of the company's performance
• To influence the roadmap of capability maturity improvement for Planning, Monitoring & Control and Work Management covering all aspects of people, process, systems and data ensuring integration with other key operational capabilities
• Ensure that Wastewater Transformation programmes align to the future vision, business processes and current standards.
• Provide direction, guidance and expert knowledge into strategically significant projects, acting as the Central Operations guiding mind on senior project teams

• Act as the Central Operations guiding mind for Planning, Operational Monitoring, Operational Control and Work Management capability across the Wastewater System, considering Operations, Central Performance functions and our Integrated Control Centre.
• Business sponsor for key activities to deliver Operational Monitoring and Control capability improvement that drives improvements in environmental performance or efficiencies.
• Responsible for providing direction, guidance and expert knowledge into strategically significant projects, acting as the Operational Monitoring and Operational Control guiding mind on senior project teams
• Responsible for all aspects of Operational Monitoring & Control processes, acting on behalf of the Head of Central Operations Strategy as Process Owner ensuring that appropriate governance frameworks are in place and process excellence principles are followed
• Responsible, in close liaison with the Chief Engineer - Knowledge and Standards, for the development and maintenance of appropriate Operational Monitoring and Operational Control technical standards e.g ReMaCs
• Responsible for inputting into the development and maintenance of appropriate Operational Monitoring and Operational Control data standards
• Contribute to the development of the strategic visualisation, analytics, monitoring and control ecosystem, acting as a key business expert.
• To deputise for the Head of Central Ops Strategy

• Extensive experience in operational delivery, able to lead technical and operational teams, integrating people, processes and technology together to deliver business performance
• Experience in gathering best practice industry knowledge and working across a matrix organisation to develop solutions which meet emerging themes.
• Qualified to degree level, ideally with post-degree professional qualification.
• Strategic thinker able to understand conceptual models and translate this into transformation activities
• Excellent interpersonal skills to manage relationships across UU and influence key leaders at senior manager and executive level
• Highly developed communication skills able to engage with operations, strategy and technology stakeholders and to work collaboratively to provide services in an integrated way
• Experience in leadership roles with significant levels of digital transformation and people change, ideally in a Utility company or Control Room

Preferred

• Significant understanding of the regulatory model and overall design of the UK water industry

We believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of voluntary benefits that you can select according to your needs and preferences.

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.