Established in 1919 and traded on the NYSE, Standard Motor Products, Inc. (SMP) is a leading independent manufacturer and distributor of premium automotive replacement parts utilized in the maintenance, repair, and service of vehicles in the automotive aftermarket. Additionally, SMP provides customized solutions for vehicle control and thermal management products in diversified end markets represented by its Engineered Solutions segment.

Globally, SMP employs over 6,000 employees across nearly 40 manufacturing, distribution, and engineering facilities and offices located in North America, Europe and Asia. SMP sells its products primarily to automotive aftermarket retailers, program distribution groups, warehouse distributors, original equipment manufacturers, and original equipment service part operations in the United States, Canada, Europe, Asia, Mexico, and other Latin American countries.

Systems Engineer

General Description OF Responsibilities

• Provide support for customers in a courteous and efficient manner
• Ability to work independently on projects with minimal supervision
• Install, configure, and maintain IBM Power I system.
• Monitor system performance and ensure optimal system functionality.
• Perform system upgrades and patches to maintain security and performance.
• Troubleshoot and resolve hardware, software, and network issues.
• Implement and manage system backups, disaster recovery plans, and data protection strategies.
• Collaborate with IT teams to integrate IBM systems with other infrastructure and applications.
• Develop and maintain system documentation, including configurations, procedures, and policies.
• Provide technical support and guidance to end-users and IT staff.
• Redirect problems to correct IT resources as needed, inform IT management of recurring problems
• Resolve user access issues, escalate where appropriate
• Enter detailed information for each issue into issue tracking work order system (Track It)
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Stay up-to-date with the latest IBM technologies and best practices.

work experience requirements

• Excellent verbal and written communication skills
• Ability to establish and maintain positive relationships with IT and non-IT personnel at all levels of the business
• Ability to work independently and as part of a team
• Provides coaching to operators
• Skilled problem solver
• 5+ years' experience implementing or supporting IBM Power i System
• Able to participate in on-call rotation to provide assistance during after-hours to support business and operations. Available to support less experienced operations staff after-hours.
• Working knowledge of basic IBM Power i System operation and administrative functions
• Experience supporting a tier 1 ERP system (Oracle, SAP or JD Edwards (preferred))
• Must adhere to established SOX policies and standards including security and change management
• Able to use Office products (Excel, Word, Power Point, Access, Project, Visio)

Working knowledge of the following 3rd-party applications and tools:

• Help Systems PowerTech
• Help Systems SEQUEL ViewPoint
• Help Systems ROBOT - Alert & Schedule
• Allout Security SOXLOCK
• Applied Logic FEU Pro
• Gumbo Spoolmail
• ICS FormSprint
• Input Technologies Netmail
• Softmenu
• TL Ashford Barcode 400
• Unicom Software Turnover
• MIMIX

education requirements

• High school education or GED required
• Bachelor's Degree or college coursework/formal technical training in computer science field preferred
• Specific IBM Power i System 3rd-party software training desired

Standard Motor Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Other details

• Job Family Information Technology
• Pay Type Salary

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