Position Details

Position Information

Job Title
First-Generation Digital Experience Coordinator 2025-2026

Department
Shepard Academic Resource Center

Terms and Hours
Approx. 10-12 hrs/wk

Job Category
Student Employment

Hourly Wage
Portland Metro Minimum Wage ($15.95/hour)

Job Summary

Under the supervision of the Program Manager of First Generation in the Shepard Academic Resource Center (SARC), the First-Generation (FGEN) Digital Experience Coordinators are yearlong positions focused on the creation and management of FGEN's online presence. These coordinators will be responsible for developing, curating, and sharing content across social media platforms, as well as maintaining the FGEN website to ensure it remains accessible, up-to-date, and informative for first-generation students.

The two Digital Experience Coordinators will collaborate closely as a team, meeting weekly to plan content strategies, share updates, and troubleshoot challenges. Additionally, they will contribute to the All FGEN Staff Meetings and work to engage first-generation students through creative online initiatives. Their work will directly support the community-building efforts of the First-Generation program by providing relevant and engaging digital resources to enhance student engagement and success.

This position spans February 2025 - April 2026. Compensation for this role is $15.95/hour until July 2025, after which it will mirror the Portland Metro minimum wage.

Application checklist:

• Cover letter
• Resume
• Supplemental question (please keep responses to about 300 words per question block)
• Two positive recommendations
  • Please identify two (2) recommenders and send them the recommendation form in this linkto complete. One should be a UP faculty member, and one an advisor or supervisor (job, research, internship, club, ROTC, etc.) - all recommendations are due by 1/23/25.

Please note:

If selected as an FGEN Coordinator, you are required to attend FGEN Staff training the week before the start of classes in August 2025 (tentatively Aug. 17th-22nd), and you CANNOT serve in any Residence Life, ASUP Executive, or Orientation roles, or participate in any other role that will that interfere with the training schedule or duties of the Digital Experience Coordinator position.

Term of Employment

• Position is a 12-month appointment.
• Application Timeline
  • December 20th: Applications Opened
  • January 19th: Applications due at 11:59 PM
  • January 27th-30th: Interviews
  • February 5th: Offers made.

Core Duties

Job duties are subject to change based on programmatic needs.

• Develop, schedule, and post content for FGEN social media platforms (Instagram, Facebook, Twitter, etc.), ensuring consistent messaging aligned with the program's values and goals. This includes providing valuable information and support for first-gen students, and curating content that highlights student stories, achievements, and events to foster a strong online community.
• Regularly update and maintain the FGEN website to ensure it is up-to-date, accessible, user-friendly, and visually appealing, incorporating new resources and program information as needed.
• Monitor social media pages to respond promptly to inquiries, collaboration requests, and other engagement opportunities.
• Collaborate and participate in required meetings for the role.
  • Meet weekly with the Program Manager and other Digital Experience Coordinator to provide progress updates and address any challenges or needs.
  • Participate in monthly meetings with the Program Manager and other FGEN coordinators to align on goals and share updates.
  • Contribute to and attend the All FGEN Staff Meetings throughout the semester.
• Track and analyze the performance of digital content (e.g., social media engagement metrics, website traffic) to assess effectiveness and make data-driven decisions for future content while continuously seeking feedback from stakeholders to improve resources and strategies.
• Assist with the development and promotion of FGEN Program marketing materials, including newsletters and support outreach efforts to spread awareness of the community and what it has to offer.
• Assist with broader FGEN initiatives and events as needed and carry out other relevant duties assigned by the Program Manager.

Minimum Qualifications

• Be a current first-generation, full-time student enrolled at the University of Portland.
• In good academic standing at the University (and maintain standing throughout the duration of the position).
• Must be entering their second year or higher of studies for the upcoming fall term.
• Ability to commit 10-12 hours per week to the role, with additional availability during training and major events.
• Availability to work during summer 2025, including required training and preparation week from August 17th-22nd, 2025 (subject to change).
• Creativity to build and sustain assigned aspects within the first-generation program.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Strong communication skills (verbal, written, and interpersonal) with the ability to engage diverse audiences.
• Ability to think critically, solve problems independently, and prioritize tasks effectively.
• Willingness to collaborate and work as part of a team.
• Experience managing social media platforms and creating digital content.
• Experience with basic graphic design, video editing, or photography.
• Commitment to diversity, equity, inclusion, and creating a welcoming environment for first-generation students.
• Submission of two recommendations (one from a UP faculty member and one from an advisor or supervisor in areas such as employment, research, internships, clubs, or ROTC) by the stated deadline (01/23/25).

Preferred Qualifications

If you meet the preferred qualifications, please include details in your cover letter.

• Previous or current involvement as an FGEN Ambassador or familiarity with FGEN programs and initiatives.
• Skills in marketing, recruitment, or event promotion.
• Experience with social media management or website content management.
• Experience creating digital content (graphics, videos, blog posts, etc.) for an organization or group.
• Strong understanding of the unique needs and challenges faced by first-generation students.

Physical Requirements

Posting Detail Information

Posting Number
SE567-2023

Number of Vacancies
2

Estimated Start Date
02/10/2025

Open Date
12/20/2024

Close Date
01/19/2025