Description

Semper Solr in Chicago, IL, US, is seeking an enthusiastic Solar Customer Service professional to join our team.

Our vibrant company culture fosters growth and success, providing a supportive environment for you to thrive.

As part of our dynamic team, you will play a crucial role in delivering top-notch customer service and promoting sustainable energy solutions.

This position offers a unique opportunity to kickstart your career in the solar industry. Join us in making a positive impact on the environment while developing your skills in a rewarding and fulfilling role.

Responsibilities

• Respond to customer inquiries and provide information about solar products and services.
• Assist customers in troubleshooting issues and resolving complaints in a timely and professional manner.
• Coordinate with the sales team to ensure seamless customer experience from inquiry to installation.
• Maintain accurate customer records and documentation in the company database.
• Continuously seek opportunities to improve customer satisfaction and retention through proactive communication and problem-solving.

Qualifications

• Excellent verbal and written communication skills.
• Ability to build rapport with customers effectively.
• Strong problem-solving skills.
• Detail-oriented with the ability to manage tasks efficiently.
• Flexibility to work weekends and evenings as needed.