Driving Infinite Possibilities Within A Diversified, Global Organization

As a Senior System Advisor here at Honeywell, you will play a critical role in providing expert guidance and support in system design and implementation. You will work closely with our clients to understand their needs and develop innovative solutions that meet their requirements. With your extensive knowledge and experience in system architecture, you will contribute to the success of our projects and drive customer satisfaction. You will be responsible for technical advisement, system health evaluation, system maintenance, and advanced system configurations to assist our OnGuard customers. You will also be responsible for maintaining and strengthening cross-functional relationships with key internal customers including Technical Support, Engineering, Sales, and Product Management on behalf of the customer.

You will report directly to our Manager-LenelS2 Managed Services, and you'll work on a remote work schedule. Candidates that are based in the Central or Mountain Time Zones are preferred to support regional obligations.

KEY RESPONSIBILITIES

Tasks vary depending on customer requirements, and are inclusive, but not limited to:

• Acting a primary point of contact for customers and as their voice within LenelS2
• Subject matter expert for OnGuard related projects
• Hosting technical advisement calls and ownership of call agenda
• Provide software and database expertise to customer and VAR project resources
• Provide reporting on system health and set action items for improvements
• Troubleshooting OnGuard security system issues
• System design review
• Evaluation of business procedures and "best practices"
• Software database advisement
• Develop and implement OnGuard system maintenance strategies
• Some travel may be required (no more than 2 weeks per year)

The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $90,400 - $117,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $90,400 - $124,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

MUST HAVE

• High School Diploma or equivalent
• 5+ years of Software Development/Scripting work experience
• 3+ years of Cloud based server and SQL infrastructure (Azure and AWS) experience
• 5+ years of security industry experience

WE VALUE

• Bachelor's degree with 3 years of relevant work experience
  OR
• 2-year college degree / equivalent combination of documented experience and skills or Technical Certification
• SQL / Oracle knowledge or certifications
• Windows Server support knowledge or certifications
• Experience with Crystal Reports
• Server Virtualization
• Strong technical and customer service skills
• Mental attitude that anything is possible
• A self-driven individual
• Success managing multiple projects at once
• Ability to develop strong, long-term customer relationships
• Excellent presentation skills including the ability to communicate with all organizational levels
• Network planning and design knowledge or certifications
• Experience developing test plans and procedures
• Ability to adapt quickly to newly supported technologies

ABOUT HONEYWELL

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets. Learn more about Honeywell: https://www.honeywell.com/us/en

THE BUSINESS UNIT

Honeywell is dedicated to providing innovative solutions for the automation and control of buildings. With a focus on energy efficiency, sustainability, and occupant comfort, Building Automation plays a crucial role in transforming the way buildings are managed and operated. As a leader in the industry, Honeywell's Building Automation offers a comprehensive portfolio of products and services that enable building owners and operators to optimize their systems, reduce energy consumption, and enhance the overall performance of their facilities. From advanced control systems and sensors to cloud-based analytics and remote monitoring, Honeywell's solutions empower customers to make data-driven decisions and achieve their sustainability goals.

Working within Building Automation, you will have the opportunity to contribute to the development and implementation of cutting-edge technologies that shape the future of smart buildings. Whether you are involved in designing intelligent HVAC systems, integrating building management systems, or creating innovative user interfaces, your work will have a direct impact on improving the efficiency, comfort, and safety of buildings worldwide.

Additional Information

• JOB ID: HRD252378
• Category: Customer Experience
• Location: 1212 Pittsford-Victor Road,Pittsford,New York,14534,United States
• Nonexempt

Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.