Job Summary

We are looking for a Order Administrator who will be responsible for order processing in Qingpu Plant for Pressure Management. The role will coordinate with partners, customers and project teams to engage, understand and initiate the projects and to give resolutions for order process management. If you possess the requirements we are seeking for, this exciting role is for you!

In This Role, Your Responsibilities Will Be:

• Review incoming contracts / PO to make sure comply with Emerson corporate trade compliance and legal requirements, including but not limited in checking Checkpoint, contract T&C, Pricing, Approval Process per DOA, etc.
• Enter the clean sales orders into SAP system, release purchase orders to manufacturing sites, chase for order acknowledgement with the promised delivery schedule, and maintain accurate delivery date into SAP system.
• Act as the first contact point for external and internal customers, follow up order to cash process, feedback order fulfillment status to customer in time.
• Collaborate with domestic / oversea plants to achieve on time delivery target, coordinate internal functions to solve all sales order related issues, to ensure smooth fulfillment.
• Support for goods delivery and cargo shipment in accordance with contract / PO requirements, prepare for shipping documentations.
• Handle customers' enquiries and complaints with appropriate etiquettes and manners, continually improve customer satisfaction with our product & service.
• Be responsible for order booking and sales recognition forecast & analysis, identify and mitigate any risks to ensure monthly POR target achievement.
• Support in the preparation of order management metrics reporting.
• Other tasks assigned by supervisor and manager.

Who You Are:

You persist in accomplishing objectives despite obstacles and setbacks. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You understand that different situations may call for different approaches.

For This Role, You Will Need:

• College's degree or above. Major in international trade or English or related fields will be an added advantage.
• 3 years or above related work experiences in order management, customer service or project coordination.
• Meticulous, Persistent and ability to work under pressure.
• Self-motivated and target oriented with learning agility.
• Strong interpersonal and communication skills ,team work spirit and detail-oriented.
• SAP experience preferred.

Preferred Qualifications that Set You Apart:

• Proficient with ERP systems (SAP&Oracle) .

• Presentation skill is preferred.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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