Product & Sales Support Specialist
ABB
Product & Sales Support Specialist
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to
Local Business Area Manager
Your role and responsibilities
Supports the business function, project management, and front-end sales in the portfolio and sales deliverables. Ensures a full understanding of ABB's scope and the market requirements in a specific area, matching those requirements to the ABB offering through specifications, sales pursuits, and relevant sales development activities. Performs various activities supporting sales functions, sales development, product training and launches, front-line field support, pricing, and product placement. The work model for the role is: Hybrid - Sandyford #hybrid This role is contributing to the Motion, Drives Division in Ireland. Main stakeholders are local Sales function and internal teams such as Manufacturing, Quality, Engineering, R&D, Supply Chain, and Logistics to ensure customer satisfaction. You will be mainly accountable for: • Maximises Technical Solutions ensuring technical solutions are explored and leveraged across the product group's portfolio • Manages Technical Specifications and supports sales activities with product specifications, business cases, maintenance activities, and cost optimisation • Handles Warranty & Quality Cases communication where necessary, Ensures quick resolution of major warranty and quality issues with relevant product groups • Informs Stakeholders and Keeps teams informed about offering availability, market trends, competition, quality, and limitations within project delivery • Provides Sales Support and Participates in customer meetings, trade shows, assists with customer issues, including site visits and trainings • Develops Training & Marketing Tools, ensuring training materials are available, complies and delivers training, and supports marketing and product development
Qualifications for the role
What's in it for you?
More about us
As part of our dedication to our employees, ABB Ireland offers an attractive array of benefits which include: • Competitive Salary • Private Medical Allowance for Yourself and Family • Competitive Contributory Pension Scheme • Employee Share Acquisition Plan • Open Job Market (Internal Mobility Opportunities, Mentorships & Access To Projects Globally) • Employee Assistance Programme • Generous Employee Referral Scheme • 24 Days Annual Leave Plus Bank Holidays Join ABB Ireland and be part of a dynamic team that is making a real difference. We offer a supportive and inclusive work environment where you can grow your career, develop your skills, and contribute to impactful work that matters. Together, we are building a sustainable future for generations to come. ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to
Local Business Area Manager
Your role and responsibilities
Supports the business function, project management, and front-end sales in the portfolio and sales deliverables. Ensures a full understanding of ABB's scope and the market requirements in a specific area, matching those requirements to the ABB offering through specifications, sales pursuits, and relevant sales development activities. Performs various activities supporting sales functions, sales development, product training and launches, front-line field support, pricing, and product placement. The work model for the role is: Hybrid - Sandyford #hybrid This role is contributing to the Motion, Drives Division in Ireland. Main stakeholders are local Sales function and internal teams such as Manufacturing, Quality, Engineering, R&D, Supply Chain, and Logistics to ensure customer satisfaction. You will be mainly accountable for: • Maximises Technical Solutions ensuring technical solutions are explored and leveraged across the product group's portfolio • Manages Technical Specifications and supports sales activities with product specifications, business cases, maintenance activities, and cost optimisation • Handles Warranty & Quality Cases communication where necessary, Ensures quick resolution of major warranty and quality issues with relevant product groups • Informs Stakeholders and Keeps teams informed about offering availability, market trends, competition, quality, and limitations within project delivery • Provides Sales Support and Participates in customer meetings, trade shows, assists with customer issues, including site visits and trainings • Develops Training & Marketing Tools, ensuring training materials are available, complies and delivers training, and supports marketing and product development
Qualifications for the role
- Strong demonstration of knowledge on Electrical Schematics, PIDs, and small to large motor applications.
- Knowledge of Variable Speed Drive applications and solutions.
- Proven ability to develop and manage internal and external relationships.
- A collaborative, solution-focused approach with strong English written and spoken communication skills.
- An electrical and automation qualification, with previous experience in a product manager role preferred.
- 5 years of experience in sales within the Electrical/Mechanical Process Automation Industry.
- Full IE driving license.
What's in it for you?
- Get exposed to cutting-edge technology in Motion and have a visible impact on the future
- Join an undiscussed market leader, a strong brand that markets high quality products
- Bring your knowledge and expertise, make the difference in technology
More about us
As part of our dedication to our employees, ABB Ireland offers an attractive array of benefits which include: • Competitive Salary • Private Medical Allowance for Yourself and Family • Competitive Contributory Pension Scheme • Employee Share Acquisition Plan • Open Job Market (Internal Mobility Opportunities, Mentorships & Access To Projects Globally) • Employee Assistance Programme • Generous Employee Referral Scheme • 24 Days Annual Leave Plus Bank Holidays Join ABB Ireland and be part of a dynamic team that is making a real difference. We offer a supportive and inclusive work environment where you can grow your career, develop your skills, and contribute to impactful work that matters. Together, we are building a sustainable future for generations to come. ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
JOB SUMMARY
Product & Sales Support SpecialistABB
Dublin
8 hours ago
N/A
Full-time