JOB DESCRIPTION

Are you ready to shape the future of technical support? We are currently looking for a dedicated team member to join our Technical Support Team in Molde. This role offers a unique opportunity to work hands-on with world-class cranes and lifting equipment while playing a vital part in our ground breaking digital transformation. By leveraging real-time data from field equipment, you'll help revolutionize the way we deliver technical support globally. Working closely with our Digital and Engineering teams, you'll provide technical support, conduct troubleshooting, and deliver recommendations for continuous improvement.

NOV has been a global leader in the delivery of crane and lifting equipment for over 75 years. We are now entering a new digital era where data-driven insights elevate our support services to new heights. With a commitment to innovation, safety, and performance, NOV supports the full-field drilling, completion, and production needs of the oil and gas industry, delivering high-impact solutions that meet today's challenges and tomorrow's opportunities.

What We Offer

• Work in a dynamic, cross-functional environment at the heart of our digital transformation.
• Collaborate with international colleagues and customers.
• Technical challenges that inspire innovation and personal growth.
• Flexible working hours and an informal, supportive workplace.
• Opportunities for both professional and personal development in a global setting.

Key Responsibilities

• Provide technical support - Focused on control and electrical systems for NOV equipment.
• Assist field service personnel - Conduct troubleshooting and testing of equipment in the field.
• Deliver improvement recommendations - Work with Engineering to propose enhancements based on field data.
• Implement system upgrades - Diagnose faults and carry out required upgrades.
• Collaborate on parts and service needs - Identify necessary components for troubleshooting and planned maintenance.
• Communicate with engineering - Translate customer feedback into actionable engineering insights.
• Travel readiness - Some travel may be required.

Qualifications & Skills

Essential Qualifications:

• Technical education or equivalent experience in software or electrical disciplines - ensures foundational expertise.
• Minimum 3 years of relevant experience in technical support, field service, or similar - demonstrates proven ability in support roles.
  
  Proficiency in Siemens control systems (PLC) - required for effective troubleshooting and system management.
• Good IT skills - necessary for data handling and digital tool usage.
• Fluency in Norwegian and English, written and verbal - essential for effective communication across teams and with clients.

Desired Qualifications:

• Experience in digital support solutions - beneficial for optimizing new digital initiatives.
• Background in heavy equipment or offshore industry - valuable for faster adaptation and broader understanding.

Why Join Us?

Join our Global Family:

We offer an inspiring place to work with great opportunities to develop your skills and the opportunity to work with the brightest minds in the oil and gas industry. You will become part of a professional culture where we work together in teams with other dedicated professionals to achieve common goals.

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. NOV powers the industry that powers the world.

Interested in this exciting opportunity? Click the link below to learn more! We review applications continuously, so apply today. We accept applications in English and Norwegian.

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.