The Specialist will work for Emerson Automation Solutions Shared Services as Customer Facing, assuring SLA and accurate answers to customers to remove difficulties when process exceptions occur and handling the communication outside the department. This position mainly interacts with internal users and EMR Shared Services Team members. Individual capacity to handle high volume of vendor and internal requests. Process quality in this role is a key indicator to meet team operational quality and performance at level.

In this Role, Your Responsibilities Will Be:

1. Provide payment status on vendor invoices into the Oracle accounting system.
2. Proactive on issue resolution by generating tickets and trigger customer concerns on time. Prepare and distribute weekly project updates to customers.
3. Reconcile vendor statements to invoices vouched in system and request copies of any missing invoice.
4. Review Invoice hold reports, non-invoiced receipts report and unapproved invoices.
5. Follow up with vendors, approvers and purchasing to remove exceptions from the system
6. Respond promptly and thoughtfully to vendors, employee and other internal customer inquiries.
7. Support invoice posting and troubleshooting process migrations and stabilization.
8. Ensure non-purchase order invoices have accurate approvals by checking against a published delegation of authority document.
9. Provide metrics and reports to supervise improvement.
10. Collaborate proactively with vendors and peers to reduce cycle time and costs.
11. Agree with auditors, accountants and management as needed to provide information about the department and specific issues.
12. Seeks for continuous improvements on his area of expertise to avoid fraud and errors.
13. Leads Governance calls with local finance.
14. Additional duties as required.

Who You Are:

You understand the high importance and interdependence of internal customer relationships. You stay aligned with your goals and stay productive. You focus on crafting an effective collaboration style. You solicit both input and discussion.

For This Role, You Will Need:

• Bachelor's degree Finance/Marketing/Accounting /Business Administration/Audit.
• Good communication both verbal and written in English.
• Knowledge of Microsoft Office, Word, PowerPoint and Excel.
• Oracle or similar enterprise system, experience is a plus.
• +2 years of experience in a Finance/ Accounting role

Our Offer to You:

We offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs), career growth focus and many more.

Dedication with Diversity and Equal Opportunity:

Emerson is committed to its core values and believes in respecting DE&I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, regardless of gender identity, race, sexual orientation, disability, age, religion and/or nationality.

At Emerson, we have seven Employee Resource Groups that demonstrate our dedication with DE&I. Through continuous development of activities, programs, and social awareness. Our communities are:

• Black Employee Alliance
• Diverse Abilities
• HOPE
• LGTBIQ + Allies CR
• Costa Rica SOMOS

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

No calls or agencies please.