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THE FUTURE ISWHAT WE MAKE IT.

Field Service Manager
Kuala Lumpur, Malaysia

Startyour career by making an impact and real connections with some of the mostmeaningful challenges around. When you join Honeywell, you become a member ofour performance culture comprised of diverse leaders, thinkers, innovators,dreamers, and doers who are changing the future.

Makethe Best You.

Working atHoneywell is not just creating incredible things. You will have the opportunityto work with our talented and friendly team of professionals and be part of aglobal team of future shapers.

JoinUs and Make an Impact.

We arecurrently seeking a Field Service Manager to join our team in our Kuala Lumpur office. Reporting to the Director Field Service Engineer your focus on daily engagement and teaming with customers,team members, sales and marketing, and project operations to maximize customersatisfaction, excellence in delivery profitable growth.

Field Service Manager (FSM) is responsible for Services business providingOperational Management through delivery and execution of service solutions incompliance with customer specifications and contractual agreements, leading ateam of field personnel, managing a P&L, owning Nos & driving toachieve expected results, growing the service business inside existing and newcustomer locations, Support & lead Sales and reporting the current andfuture performance of the department.

Key Responsibilities

• Develop, lead & motivate a high-performing Services team andfacilitate the team's achievement of goals and objectives
• Develop long-term, high quality sustainable business relationships with customers by engaging with management teams and consistently exceeding expectations
• Overall P&L responsibility
• Develop And Report Performance Metrics
• Develop and Oversee Team
• Lead Continuous Improvement Projects
• Train and mentor field service technicians and engineers

Key Experience & Capabilities:

• Bachelor's degree in business or technical discipline preferred
• Minimum 10+years of experience in managing service solutions andcustomer expectations,
• Able to demonstrate strong knowledge/application of Distribution Control Systems (DCS), Safety Systems and Programmable Logic Controls (PLC) Process Control experience
• People managementexperience. Ability to lead and influence individuals either Directly or Indirectly
• Excellent communication skills
• Demonstrated ability to influence at varying levels across the organization
• Demonstrated ability to operate independently
• Ability to use experience to appropriately apply the established standards
• Previous customer service experience

AboutUs
Theworld is changing. And it's a familiar story at Honeywell. Our $36 billionbusiness was founded on a legacy of firsts spanning 130 years. We're building asafer, smarter, and more sustainable world through our technology and softwareacross each of our 930 sites globally. Our impact is seen in every shape andsize around the world. Our solutions are felt daily in aerospace, buildings andcities, retail, chemicals and materials, safety, industrial and manufacturing,safety, and supply chains.

DiscoverMore
We'vebeen innovating for more than 100 years and now we're creating what's next.There's a lot more available for you to discover. Our solutions, our casestudies, our #futureshapers, and so much more. Learn more atcareers.honeywell.com/us/en/

Ifyou believe what happens tomorrow is determined by what we do today, you'lllove working at Honeywell.

Thefuture is what we make it. So join us and let's do this together.

Honeywellis an equal opportunity employer, and we support a diverse workforce. Qualifiedapplicants will be considered without regard to age, race, creed, color,national origin, ancestry, marital status, affectional or sexual orientation,gender identity or expression, disability, nationality, sex, religion, orveteran status.

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Additional Information

• JOB ID: req482607
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 04
• Referral Bonus: 4000
• Requisition Type: Pre-sourcing Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Exempt