Innovate to solve the world's most important challenges

The Honeywell Building Solutions East region serviceorganization seeks a Field Service Supervisor to oversee the team supportingkey customers in the central Maine area based out of Augusta, ME. This is ahands-on role pivotal in the successful delivery of services to the State ofMaine and other customers.

You will apply your leadership skills to drive team performance and customerservice delivery levels. You will ensure engagement in newopportunities for market penetration, team deployment and salesgrowth through close collaboration with the account managers. You willliaise with multiple factions to help prevent and resolve customer problems andexplore additional revenue-generating opportunities. You will drive and improvereporting procedures on financial results, targets and budgets. You willlead quick and effective closure of any improvement opportunities. You willdefine team expectations and communicate those to stakeholders. You will actas mentor to train and develop future leaders.

KEY RESPONSIBILITIES:

• Supervise team activities and performance while maintaining hands on delivery activities.
• Develop team and team members.
• Identify opportunities for operational improvement through performance and business growth.
• Assign and supervise service, spot and project work.
• Collect, reconcile and report operational metrics to the SBL and the customer liaison.

YOU MUST HAVE:

• 2+ years of contract or project experience including financial oversight.
• Excellent communication skills with customers, leadership, cross-functional teams and peers.
• 2+ years of experience in leading a team or teams.

WE VALUE:

• Bachelors or Advanced degree.
• Technical certificate in the electrical, controls or IT related field or 5 years of experience working in HVAC, fire alarm and/or security systems domain.
• Previous sales or customer success experience.
• Demonstrated ability to influence at varying levels across the organization.
• Demonstrated ability to operate independently and collaborate with key stakeholders.
• Ability to use experience to appropriately apply the established standards.
• Demonstrated ability to effectively lead and develop a team..
• Previous sales/ service or customer success experience.
• Assign and supervise service, SPOT and project work.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work,and developing solutions side-by-side with dedicated experts in theirfields, Honeywell employees are eligible for a comprehensive benefits package.This package includes employer-subsidized Medical, Dental, Vision, and LifeInsurance; Short-Term and Long-Term Disability; 401(k) match, Flexible SpendingAccounts, Health Savings Accounts, EAP, and Educational Assistance; ParentalLeave, Paid Time Off (for vacation, personal business, sick time, and parentalleave), and 12 Paid Holidays. For more information visit: click here

Additional Information

• JOB ID: req483006
• Category: Customer Experience
• Location: 68 Darin Drive,Augusta,Maine,04330-7817,United States
• Exempt

Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.