Job Description

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Energy Management System Operator is an integral part of the Store Environment Team, supporting all Macy's Inc. locations by turning on and off the lights and HVAC within company standards while creating a comfortable shopping environment for customers. The Energy Management System Operator responds to emergencies on an "on call" basis and works non-standard hours and flexible shifts.

What You Will Do

• Schedule, monitor, and adjust lighting and HVAC systems for stores nationwide.
• Schedule lighting and HVAC for holidays, inventory, special events, and sales based on company standards.
• Monitor store temperatures to ensure they meet standards and troubleshoot any lighting or HVAC issues with field technicians.
• Use various energy management systems, including but not limited to: Andover Continuum, Ecostruxure, Ezenics, HI Solutions, Siemens, and I-Net.
• Prepare and distribute energy reports as requested or required.
• Perform all functions and duties of the Stores Operations Center position.
• Complete various Stores Operations Center and Energy Management assignments as delegated.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

Knowledge of EMS Systems: Working knowledge of various energy management systems, including but not limited to Andover Continuum, Ecostruxure, Ezenics, HI Solutions, Siemens, and I-Net, with the ability to learn new systems as they are upgraded.

Computer Literacy: Proficiency in Microsoft Office Suite and/or similar programs.

Troubleshooting: Ability to monitor store temperatures, identify issues, and troubleshoot with field technicians.

Excellent Written and Verbal Communication: Ability to clearly prepare and distribute energy reports and communicate effectively with team members and field technicians.

Prioritization and Multi-tasking: Demonstrates the ability to prioritize tasks and manage multiple responsibilities simultaneously.

Sense of Urgency and Follow-Up: Exhibits a strong sense of urgency and excellent follow-up skills to ensure tasks are completed promptly.

Team Collaboration and Independence: Resourceful self-starter who works well independently with minimal supervision and as part of a team, adapting quickly to changing priorities.

Calm Under Pressure: Ability to remain calm and composed in emergency situations.

Good Judgment and Critical Thinking: Uses good judgment and critical thinking skills to carry out instructions furnished in written or oral form.

Motivation and Professionalism: Highly motivated, detail-oriented, and well-organized self-starter with the ability to follow instructions and consistently act professionally.

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs, including Saturday and Sunday shifts. The Call Center is open 20-24 hours a day, depending on the time of year. EMD Operators work extended hours during holidays to cover 24-hour operations and address lighting and energy emergencies on demand.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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