Job Specifics

• Location: 720 Van Buren St, Ste 101, Green Bay, WI 54301
• Hours: 20 /week
• FTE Status: Part Time, 0.5 FTE
• Work Schedule: Days, between Monday - Friday, no weekends or holidays

Job Description:

• Summary:
  
  Responsible for the timely, complete, and accurate registration process of patients while meeting payor requirements. Manages telephone calls and appropriately communicates information with patients, physicians, and/or staff.

Responsibilities:

• Responsibilities:
  
  
  • Performs registration/preadmission of patients accurately to include scheduling, confirmations, reschedules, and cancelations of appointments
  • Greets and directs patients
  • Coordinates patient placement/maintains census
  • Provides patients with payment/collection information and collects time of service payments
  • Answers and manages telephone calls
  • Helps patients understand explanation of benefit (EOB) information
  • Meets payor requirements
  • Provides general office support that includes data entry, mails correspondence, paper and chart filing, scans documents, requests files, downloads/formats files/notes, and maintains properly functioning equipment
  • Assists patient care staff with planned care process
  • Completes business improvement projects aimed at cutting costs, serving the customer, improving productivity, and pursuing breakthrough innovations
  • Assists with facilitation of new processes and personnel for improvement of patient and department needs
  • Communicates bilingually using verbal and written communication skills (Hispanic Clinic)
  • Provides age-appropriate care/service as applicable to role
  • Assures reliable, predictable outcomes and no needless waits
  • Uses Information Systems to their full capability
  • Duties as defined by specific department (if applicable)
  • Attends regularly-scheduled and assigned shifts

Qualifications:

• Other information:
  
  High school diploma and additional post-secondary classes in medical insurance, medical terminology, and health care business preferred.
  
  Hospital or clinic admitting experience or completion of health business program, computer/keyboarding skills, medical terminology, health insurance processing, excellent customer service skills, and decision-making skills preferred.

Why Bellin Health:

With so many amazing healthcare organizations in this area, why Bellin?

Bellin Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

Additional perks include:

• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Preventative care focused medical coverage that includes free visits to: Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
• Access to online continuing education for professional and career development
• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
• Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Bellin Health is an Equal Opportunity Employer.