Customer Success Engineer M/F/D

Honeywell
Honeywell offers employees the opportunity to work on the world's most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us. You will operate in a global workplace where you can learn something new every day from a diverse population of problem solvers and doers, an environment where you can succeed professionally and personally, advancing your career trajectory while solving our customers' biggest challenges
Are you ready to help us make the future?
Job Description:
Honeywell recruits for a Customer Success Engineer. In this role, you will be accountable for providing technical expertise and facilitating to customers during the pre-sales phase, facilitating product presentations, offering solutions, and guiding customers in selecting the right products and solutions for their specific applications. You will also be accountable for providing technical training, facilitating project execution, developing advanced customer applications, tracking billable hours, and complementing our sales representatives with deep technical knowledge.
You will report directly to the Regional Sales Leader DACH and you'll work either remotely or from our designated location in Givisiez.
In this role, you will have a significant impact on driving sales and customer satisfaction by leveraging your deep technical knowledge and expertise to provide tailored solutions to our customers' needs.
Responsibilities of the position:
KEY RESPONSIBILITIES
BENEFITS OF WORKINNG FOR HONEYWELL
YOU MUST HAVE
WE VALUE
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a guide software-industrial
Additional Information
Are you ready to help us make the future?
Job Description:
Honeywell recruits for a Customer Success Engineer. In this role, you will be accountable for providing technical expertise and facilitating to customers during the pre-sales phase, facilitating product presentations, offering solutions, and guiding customers in selecting the right products and solutions for their specific applications. You will also be accountable for providing technical training, facilitating project execution, developing advanced customer applications, tracking billable hours, and complementing our sales representatives with deep technical knowledge.
You will report directly to the Regional Sales Leader DACH and you'll work either remotely or from our designated location in Givisiez.
In this role, you will have a significant impact on driving sales and customer satisfaction by leveraging your deep technical knowledge and expertise to provide tailored solutions to our customers' needs.
Responsibilities of the position:
KEY RESPONSIBILITIES
- Conduct pre-sales facilitation, insight customer requirements, and providing product presentations and solutions.
- Guide customers in selecting the right products and solutions for their specific applications.
- Provide technical training to customers on our products and solutions.
- Facilitate project execution, troubleshooting issues, and ensuring successful implementation of our solutions.
- Develop advanced customer applications, designing / programing custom solutions to meet specific requirements.
- Track and report billable hours for customer projects.
- Complement our sales representatives with deep technical knowledge, assisting with pre-sales activities, product selection, and job execution.
BENEFITS OF WORKINNG FOR HONEYWELL
- Paid Vacation
- Career Growth
- Professional Development
- Home Office Compensation
- Company Car, Card and Phone
YOU MUST HAVE
- Minimum of 5 years of experience in a technical sales role, preferably in the field of industrial automation or Building automation.
- Strong knowledge and expertise in programmable logic controllers (PLCs).
- Fluency in German, English and French is a must
- Excellent communication and people-oriented skills.
- Ability to comprehend customer requirements and provide tailored solutions.
- Strong problem-solving and troubleshooting skills.
- Proficient in CRM software and Microsoft Office Suite
WE VALUE
- Bachelor's degree in engineering or a related field.
- Experience in conducting technical training sessions.
- Proven track record in developing advanced customer applications.
- Ability to work collaboratively with cross-functional teams.
- Strong customer focus and ability to build relationships.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a guide software-industrial
Additional Information
- JOB ID: HRD256301
- Category: Customer Experience
- Location: Movarco Building, 3rd Floor, Route Jo-Siffert 4,Givisiez,FRIBOURG,1762,Switzerland
- Nonexempt
JOB SUMMARY
Customer Success Engineer M/F/D
Honeywell

Givisiez
11 hours ago
N/A
Full-time