Design solutions to drive safe living and quality of life

Collection Analyst - Customer to Cash (C2C)

• Strong customer oriented, results focused individual with multi-industry experience in finance/receivables and order management.

• Manages the debt position for assigned customer accounts.

• Create and implement strategies to ensure timely collections of outstanding debt.

• Managing credit and collection procedures which include assessing and evaluating various credit reports.

• Driving business Annual operating plans and meeting monthly Cash Collection, Past due, Bad debts. Cash Application, Dispute resolution.

• Setting up control mechanism for better compliance/policy adherence with Customer Focus
• Ensures the timely collection of outstanding monies in accordance with policies and procedures.
• Ensure and monitor the cash-sale applications, accounting and customer ledgers.
• Contacts customers, sending SOA and Dunning etc.
• Identifies accounts that require special attention and resolves difficulties, consulting management and escalating where appropriate.
• Coding of past due invoices in the FSCM module (SAP) to manage and address the disputes.
• Close coordination with the cross functions with respect to dispute resolutions
• Maintains accurate and up-to-date customer details and account records and MOS data.
• Develops and maintains cooperative and effective working relationships with all external and internal customers to ensure timely payment of invoices and resolution of customer queries.
• Maintaining all the Audit requirement with reference to credit, collection, Process adherence and Documentation
• Implement/drive control mechanism for better compliance/policy adherence
• Share best practice and implement Global HOS Best practices in GBE / Region
• Closely working with the CS, Sales, Business Finance and attend monthly business MORs.

You Must Have

Bachelor's degree in finance/accounting, or related field

Strong analytical skills

Proficient in MS Office (Excel, Power Point, and Word), Knowledge of SAP will be an advantage

Min 4 5 years of experience in AR Management, Collections, Dispute resolution, Good knowledge of End-to-End OTC.

Willingness to travel if required in accordance with the business model.

Strong analytical, data mining and problem-solving skills, able to work in team environment and across functions.

Ability to handle multiple assignments, Self-Starter, works independently.

Excellent English communication, Ability to communicate effectively

Additional Information

• JOB ID: req483799
• Category: Finance
• Location: One-HON-UTC-2+4F ,UTC, 2F 4F, Sushant Lok Phase I,,Sector 43,Sushant Lok Phase I,,Gurgaon,HARYANA,122022,India
• Nonexempt

Engineering (GLOBAL)