The purpose of this role is to offer and deliver high quality Engineered Solutions and technical support and to support with technical knowledge in customer projects. The secondary purpose is to enhance the process radar product offerings compliance to market needs by feeding the organization with guidance from the project and specials market.

You will also help to maintain and enhance the technical knowledge within Customer Projects Team.

In this Role, Your Responsibilities Will Be:

• Support Customer Projects in the pre-sales phase
• Handle and coordinate evaluation of specials requests for the product portfolio by collaborating with internal and external partners.
• Handle Delegation of Authority.
• Being responsible for the specials
• Assure that specials requests are handled according to the process
• Set up specials in the database and ERP system according to agreed rules
• Assure set up of specials and maintaining the database
• Maintaining the specials filters
• Be the speaking partners for Process Radar specials
• Maintaining and improving special request forms
• Assure that pricing of specials are correct
• Work on continuous improvements
• Improve and adjust the Engineered Solutions process according to new requirement
• Contribute and implement team improvement initiatives
• Some travels are expected to participate in customer project events, internal trainings etc

Who you are

• You display a can-do demeanor in good and bad times.

For This Role, You Will Need

• University engineering degree
• Relevant work experience in technical support
• High Customer focus
• Excellent interpersonal and communication skills
• Proficient in English, both written and spoken
• Self motivating and self learner, able to multitask and to ensure delivery in a timely manner

Preferred Qualifications that Set You Apart:

• Experience in delivering customize technical solutions to specific customers
• Experience in collaborating with various stakeholders
• You are willed to take action

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.