Sales Support Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Global Sales Support Manager

Your role and responsibilities

We are looking for a motivated Sales Support Engineer at ABB Oy, Drives Service, in Helsinki, Finland. Are you a results-driven professional with a keen interest in customer support and technical solutions? We are looking for a Sales Support Engineer to join our motivated team. In this role, you will be crucial to the success of our LV AC Drives modernization products. If you thrive in a collaborative environment and enjoy working with multiple stakeholders, this role is for you! The working model is: hybrid #LI-Hybrid You will be mainly accountable for: • Making high quality quotations and giving technical support to Local Sales Units (LSU) • Giving technical product and process presentations to Local Sales Units (LSU) and end customers in countries • Monitoring the order forecasts of the countries in your region • Collaborating with order-based engineering, product management and product development teams to improve solutions • Staying up to date on product features, industry trends, and competitor offerings • Collaborating with marketing to develop technical content for sales materials.

Qualifications for the role

• It is essential that you are comfortable in communicating with people and have an attentive customer service mindset
• Good understanding of the service business is relevant
• Comprehensive knowledge of the portfolio of Drives (frequency converters) is relevant
• Good skills in Microsoft Office, and beneficial skills in AutoCAD and/or Creo
• Experience in the project business and/or order-based engineering is relevant
• You enjoy working both with self-management skills and as part of a team
• Ability to show your experience in presentation and negotiation skills is essential
• Solution-focused, collaborative, analytical and results-oriented approach is relevant
• You are at comfortable in communicating in English, both written and spoken
• M.Sc. or B.Sc. in technology specializing in electrical or mechanical engineering or equivalent
• The role requires travelling globally, 30 days in a year or more based on own interest

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime, and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure, and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, bicycle and other wellbeing and family benefits. For more information contact Global Sales Support Manager Niko Tervaskari, tel. +358 50 3323964 Interested in joining the crew? Please apply for the position by March 31, 2025. We look forward to receiving your application. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory