First-Generation Student Success - Student Office Assistant

Office: First-Generation Student Success - Babson College

Location: Park Manor North, Ground Floor

Position Title: Undergraduate Student Office Assistant Reports to: Manager, First-Generation Student Success Pay Rate: $15/hour

Hours: Part Time; hours negotiable based on student schedule not to exceed 20 hours per week across all campus jobs.

Additional Details: Number of/schedule of hours are flexible based on 1) the needs and availability of the student(s) and Office, and 2) if a student expects to use federal work study eligibility/award allotment; Office is typically open M-F 8:30am-4:30pm, with nights and weekends as needed; working hours will be in-office.

To Apply: Interested candidates should apply through Workday. Applications will be reviewed immediately with an anticipated start date of January 21, 2025.

About First-Generation Student Success:

First-Generation Student Success is a new initiative at Babson College, building upon existing programming and resources across campus offices and groups. First-Generation Student Success falls within Babson College Student Success which takes an integrative, synergetic, student-centered approach to developing entrepreneurial leaders. We provide a seamless and supportive living- learning environment that prioritizes self-advocacy, health, and well-being as central to academic, personal, and professional success. First-Generation Student Success leverages this approach with a focus on students whose parents have not completed a 4-year college degree within the United States.

As a population, first-generation students at Babson have grown from 9% to 20% of undergraduate enrollment since 2019. First-Generation Student Success will coordinate efforts across the College and develop a comprehensive strategy to support all first-generation students.

About the Position:

Administrative Responsibilities

• Staff main office area to ensure general office presence and access, including greeting and supporting guests as needed
• Help to maintain a clean and safe working and social space
• Maintain office space reservation system for staff, students, student groups, and faculty with a focus on First Generation interests

• Assess office supply and resource needs
• Assist guests, particularly students, identify and access college resources and opportunities as needed

Community Building & Major Programs

• Assist First-Generation Student Success Interns, and other College community members in programing administration, including but not limited to event set-up/clean-up, attendance tracking, etc
  • Programs support may include: First-Gen Welcome Dinner, conferences and professional development opportunities, end-of-year First-Gen recognition, First-Gen College Celebration Day (11/8)
• Manage room reservations through Babson EMS system

Communication & Marketing

• Promote inter-office/department collaboration by sourcing and promoting events and resources that would be beneficial to the First-Generation student community
• Develop office materials, including event flyers, brochures, resource materials, social media posts, office branded merchandise, and newsletters or community updates
• Monitor office email account to ensure timely response and service to students and College partners

Preferred Qualifications

Within the First-Generation Student Success, we believe professional competencies and "readiness" are learned skills to which some have more access and opportunities than others. Below represents some ideal skills; however, we are invested in your growth and want to hear what you bring to the role and what you are excited to learn. Hired Office Assistants will be cross trained in various operational tasks.

• Enrollment as a Babson College undergraduate student (required)
• Ability to demonstrate sensitivity and maintain confidentiality of students entering and engaging with the First-Generation Student Success staff and programming
• Ability to work with ethnically, culturally, and socially diverse students, faculty, and staff
• Strong interpersonal, oral, and written communication skills
• Attention to detail
• Flexibility and willingness to assume new tasks and special projects
• Ability to manage and seek appropriate resources for students in needs/crisis
• Fluency in computer skills, including Microsoft Word, Excel, PowerPoint, etc
• Basic knowledge or willingness to learn Babson College marketing guidelines and online design tools