Join a team recognized for leadership, innovation and diversity

Workas part of a successful India Centre of Excellence (COE) team responsible fordelivering all aspects of Project administration for India. Comply withbusiness processes and controls in order to deliver 'best in class' customerservice and order management fulfilment.

KeyDeliverables

Successful and timely booking and lifecycle handling of Projects, Contracts &Parts
Support India Operations/Regional Admin with all required administration activities
Work within guidelines of Global policies and processes
Support Pacific, South East Asia & peers as and when required

Responsibilities:

Administer all aspects of Project and Services management Viz Projects, Contracts &Parts/Spot in SFDC/ SAP, drive End To End ownership of Service lines
Ensure Compliance to Polices & Processes
Purchase Requisitioning (SAP) in line with Process Controls
ERP,CRM & Digital Tool Proficient
Knowledge & Monitoring of Customer KPI's
Goods receipt of orders on delivery
Contract renewal Monitoring
Generation & booking of contract renewal opportunities
Effective Stakeholder Management
Invoice generation (attention to specific customer/country requirements)
WO closure & error resolution in SFDC
Customer master data set up & management
Material Data Set up & management
Clear concise communications with local Sales, Operations & Regional Admin
Participate & contribute in Site Level Initiatives Viz HOS, Global Projects, Transformations, External & Internal Audits

Skills:

Eager to learn and work in a changing and fast growing environment, ability to work in Pressure Situations
Problem Solver
Customer and action oriented
Self motivated with good communication skills
Strong team player with positive outlook
Proven organisational and self-motivation abilities
Ability to interact with a wide variety of customers in various countries
Has a hands on approach
Interpersonal skills
Oral & written communication at all levels
English Fluent

Knowledge:

Understands how different functions within his/her own organisation interrelate to each other
Understands and is familiar with the Honeywell values
Understands the importance of health and safety in the workplace
Knowledge of SFDC/ SAP
Knowledge of Order Management process
Good standard of ability with Microsoft Office applications

Experience:

Minimum of 3 years experience in a Customer Services environment, preferably with contract administration expertise
Must have completed Post Secondary education
Experience working in a multi discipline team

YOU MUST HAVE

• B.com or equivalent. Some experience in the field.

WE VALUE

• An attention to detail
• A bias for action
• An ability to work in a team
• A commitment to discovering ways to improve service
• An ability to work with limited direction

Additional Information

• JOB ID: HRD261740
• Category: Customer Experience
• Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
• Nonexempt

Engineering (GLOBAL)