Customer Service Representative - Generators

Department: Power Generation

Employment Type: Full Time

Location: HQ

Reporting To: Anthony Baumeister

Compensation: $17.00 - $20.00 / hour

Description

About Us:
At In Charge Electric, we're more than just a workplace-we're a community of dedicated professionals committed to excellence and growth. Our team thrives on a supportive, dynamic culture that values both individual contributions and team success. Driven by our core values-Driven to Win, Whatever It Takes, and Details Matter-we pursue excellence in everything we do. Join our Generator division, where your skills will be valued, your hard work rewarded, and your career has room to grow. With top-tier pay opportunities, performance bonuses, and a clear path for advancement, we're here to help you reach your fullest potential while delivering cutting-edge electrical solutions.

Job Description:
We are seeking a detail-oriented and organized Customer Service Rep for our Generators team to ensure the smooth day-to-day operations of our office. The ideal candidate will play a pivotal role in supporting our team by managing administrative tasks, maintaining office efficiency, and providing exceptional service to internal and external customers.

Key Responsibilities

• Manage daily office operations, including scheduling, correspondence, and communications.
• Maintain and update company records, databases, ensuring accuracy.
• Assist in the preparation of reports, presentations, and meeting materials.
• Act as a point of contact for internal and external customers, providing support and directing inquiries as needed.
• Ensure compliance with company policies and procedures in all administrative activities.
• Assist with special projects and initiatives as assigned by leadership.

Job Requirements

• Proven experience in an administrative or office management role.
• Strong organizational and time-management skills with keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office tools.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

• Competitive Pay: Earn a strong hourly wage with opportunities to grow
• Paid Time Off: Enjoy 8 paid holidays and accrue additional PTO for a healthy work-life balance.
• Cutting-Edge Technology: Work with the latest tools and technology in the field.
• Professional Development: Access comprehensive training in electrical skills, customer-focused sales, and leadership development to support your career growth.
• Comprehensive Benefits: Health, dental, and vision insurance, plus a 401(k) with company match.

Apply Today: If you are passionate about delivering excellent Customer Service and are looking for a rewarding role, we want to hear from you. Join us in providing exceptional service with a customer-focused approach